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Customer Ratings & Reviews

$399.99
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Comp. Value: $439.99

Customer reviews

Rating 4.6 out of 5 stars with 269 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the easystore 20TB External USB 3.0 Hard Drive's large storage capacity and overall performance. Many users find it easy to set up and use, and appreciate its speed with USB 3.0, as well as the great value for the price. While some users have noted the absence of a power button, most agree that the device operates with minimal noise and does not overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 269 reviews
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Plug and Go. Drag and drop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ton of storage for my video edits. I'm able to drag and drop my files and organize everything very easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Plenty of Space!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage hard drive for pictures and more. Easy to setup and use. And plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Drives always Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD Drives for many years. They work as they should and I will continue to bay and use them. I was able to save some money as this drive was on sale. I would have purchased more than one however, one was all there was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Space, More Space, More Space!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its still going strong, I have only once had a problem with a best buy harddrive and believe me when I say I have yearly bought a lot of them and it was so long ago and the rest have been excellent and I believe are still running.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    We 20tb external Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and got a very decent price for it. Hope it will be quick and last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many of these and find them reliable, easy to use, easy interface with my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy use great purchase. Runs smoothly and is easy to figure out

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Archive Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD met my needs. I wouldn't say "totally" mac ready, but after a little set up, it is a great drive to archive my video edit projects. I know it's a spinny drive but do wish it were faster, but for the price, the TB size... you can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Works well for desktop/home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and form factor. Its amazing to have this much storage in this size. Note that this is not portable as it needs to be plugged in to a wall socket for power and only then can you connect it to your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I was hesitent to make the investment, it was well worth it. All of my data is finally in one location and can be quickly and painlessly accessed. Setup was effortless, and I am considering getting a second drive for backup. Worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    big drive, decent speeds, nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this drive when it went on sale in December. This version is "best buy exclusive", but there are other drives with compartable capacity, of course. I guess this means no way of 'price matching'. Using this drive just for mainly cold storage, and to watch h.265 h.264 movies from. Have not tried to chuck, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    It's an external HDD, but 20TB is great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, 20 TB drive. Picked up on BlackFriday for almost half price made this one a steal! The only complaint I have is the speed. It is hard to get used to SSD speed and then go back to using something this slow, but for the amount of storage it would be super expensive to match with SSD's and I need the space more!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great when you get the right one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reformatted it for my Mac and it works great! I have bought 4 of these and they all work. I actually bought 5, but one package had a 14TB drive inside instead of the 20. That was a bummer. By the time I used it, it was too late to return.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this running regularly for four months and it’s working great so far. Huge space for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as desired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found this drive has the room that I need to perform multiple backups, and copy from SSDs that would die within a couple of years of non-usage due to the fact that they can't hold a charge for more than 1-2 years and you can possibly lose all your data. This being a hard drive can pretty much hold your data forever offline without worrying about needing to reconnect every year or two to "keep a charge" like SSDs do. ......SSDs are great if you use them daily, but are horrible for extended storage. Hard drives like this one is perfect for extended storage 10+ years! If you have SSDs and was planning to use them as extended storage, I encourage you to get a hard drive to copy them to for extended storage you can trust! The longer an SSD is disconnected from a power source, the more likely they can lose all their data!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Money Well Spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to backup my EX4100 NAS. It works perfectly. Enough storage to backup all my media and data and keep it offline just in case. It plugs into the USB port on my NAS and transfers at over 140MBPS. Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for backing up home storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and high storage amount. Great value! And the USB 3.0 allows for extremely quick transfers of data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, solid performance, and great value for backups. Runs warm and a bit noisy, but reliable overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. It was what I needed. Was looking for a good deal, waited a bit but was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect storage solution for photos, videos and documents. Helps get information off the cloud and enables local storage and easy access.

    I would recommend this to a friend
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