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Customer reviews

Rating 4.7 out of 5 stars with 11892 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Easystore 5TB USB 3.0 External Portable Hard Drive's large storage capacity, ease of use, and reliability. Many also appreciate its price and convenient size, along with the fast connection provided by the USB 3.0 interface. While some users had mixed experiences with the included software, concerns about noise and heat generation were less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 11,891 reviews
  • Rated 1 out of 5 stars

    Would not buy based on SATA enclosure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these at the same time and I only just started using 1 of them. The problem is it keeps randomly disconnecting and connecting. I'm past my return time on these. I tried using other USB cables that I have for other external enclosure and still the same thing. I ran hard drive tests and between the disconnects everything seems to be fine. UNFOURNTALLY these are NOT SATA drives within an enclosure. They are USB built right onto the drive so there's no easy fix for this if there is one at all. I will ALWAYS check to see if a drive has a SATA connection now. I would not buy this ever again. Going to go test the second one now and HOPE it doesn't have the same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Fantastic Storage Solution and worth the money too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD - Easystore 5TB External Hard Drive, and it has exceeded all my expectations. Setting it up was a breeze—just plug it in, and you're ready to go. The USB 3.2 Gen 1 connection ensures fast and reliable data transfers, which is perfect for backing up large files or entire systems. The most exceptional aspect is the compact, portable design makes it easy to take on the go, and the black finish gives it a sleek and professional look. With 5TB of storage, I can store a massive amount of photos, videos, and documents without worrying about running out of space anytime soon. the is how quiet it is during operation. I use it regularly for work, and it has been incredibly reliable. It's also compatible with both Windows and Mac, which is a huge plus for someone who works across multiple platforms. Overall, this is an excellent product that combines performance, portability, and capacity at a reasonable price. Highly recommend it to anyone looking for a trustworthy external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excellent. Would recommend for people to purc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent. Would recommend for people to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Reliable Storage Solution - Western Digital 5TB Po

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Western Digital 5TB Portable Hard Disk, and I must say it has exceeded my expectations in several ways. **Performance (5/5):** The first thing that impressed me was its outstanding performance. This hard disk boasts lightning-fast data transfer speeds, making it a breeze to backup and store large files. Whether it's high-definition videos, extensive photo collections, or complex software installations, this drive handles it all with ease. **Capacity (5/5):** With a whopping 5TB of storage space, I no longer have to worry about running out of storage. It accommodates all my files, documents, and multimedia content with plenty of room to spare. It's ideal for both personal and professional use. **Portability (4/5):** The drive's compact design and lightweight build make it extremely portable. It slips easily into my laptop bag or pocket, making it convenient to carry wherever I go. The only minor downside is that it requires a separate power source, so it's not entirely "plug-and-play" on all devices. **Durability (4/5):** Western Digital is known for its durability, and this hard disk is no exception. It feels sturdy and well-built, and it has a reliable track record. However, I would recommend getting a protective case for added peace of mind when carrying it around. **Compatibility (5/5):** I appreciate the wide range of compatibility options. It works seamlessly with both Windows and Mac operating systems, which is a big plus for users like me who switch between platforms. **Value (5/5):** Considering the combination of high capacity, top-notch performance, and Western Digital's trusted reliability, this hard disk offers excellent value for the price. **Conclusion:** The Western Digital 5TB Portable Hard Disk is a fantastic storage solution that delivers on its promises. Whether you need it for backups, data storage, or simply to carry your media library on the go, it excels in all aspects. While it could benefit from a more convenient power source and a protective case, these are minor inconveniences in the face of its overall stellar performance and value. I highly recommend this drive to anyone in need of ample, reliable storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large storage and very well priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to install on any device. My only problem was I wish it was USB -C.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not 5T... almost 500GB missing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deceptive advertising. The box says "5T", what you actually get is, 4.54TB (see pic). That's almost 500GB less than advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDD Failed After 15 Months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDD failed with "Reallocated Sector Count" warning after 15 months from purchase. HDD was only used for storage and game installs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product. Does not recognize on my MacBook. Almost lost my 1 TB data Always get scanning and repair issues. Don’t buy this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage capacity
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Another winner from WD & Best Buy ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned many WD drives over the years - and the vast majority have been very reliable. Have had this one for only a month - but it’s been used quite a lot in that short time and so far, seems just as reliable. There is a slight vibration and very slight humming sound from the drive - but it’s barely noticeable. The data transfer rate is about what you’d expect from USB 3.0 - which is more than adequate. At about 4.25 x 3.25 x 0.75 inches - it’s a small package for having a 5 TB capacity - so you expect some heat generation and retention - and there is some - but it only gets a bit warm - not hot - and seems to stay at a reasonable, manageable level. So far, very pleased with the drive. Would recommend buying if you need more than 4 TB of portable storage - and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Good but not as reliable as thought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity for storage for the price. Easy to use. Con: Doesn't last very long. Have used 2 years. Less than 2T of space used. The drive no longer mounts on many machines anymore. No updated drivers to use. The drive connects and operates but my system doesn't see it. Huge inconvenience. This is the 3rd drive purchased.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great Product that's simple to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! I bought this for myself a few years ago for my personal files, and it hasn't fallen short of my expectations. I can connect and disconnect this drive at anytime. This product worked so well for me, I bought 2 more for my wife for her job and for my daughter for college.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Heat, Noise

    Rated 5 out of 5 stars

    Great product, very compact for 5TB of space!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this hard drive works quite well! I am someone with a significant collection of video files on his computer, and so my internal drive space was filling up, and I needed this external drive to move the large files to. It took some time to transfer over, however that's to be expected, and it's still pretty fast seeing as how large a transfer I was making. It's also impressive to me how compact of a hard drive can store five terabytes nowadays. Perhaps a small, noticeable humming noise as one makes a large transfer, coming from the hard drive's processor, once again, to be expected, of course. It does probably get a bit warm with high usage as well, which is natural, and I don't think it gets warm to any degree that is worrying, however I don't sit there holding it in my hand or anything, so I can't be totally sure. I think I even used it to process video files out of a video editing program, so it's good not just for storage but for actively processing the work that you do as well, at least in small doses. Honestly, I haven't used the hard drive too much, after all, it's a hard drive, but it does well at being a hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value! Easy to use. Impressive capacity. It's lightweight and compact size makes it a good traveler for landscape photographers like me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    If you use a computer, this is a must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage device is much quicker to access than thumb drives and holds hundreds of files more than a collection of thumb drives that I have owned for years! Compact and easy to store in my gig bag. I find it to be a very reliable device with accurate search features when I am trying to find a specific file. It also allows me to save terabytes of valuable storage space on my computer. I recommend this particular device to anyone that uses a personal computer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Reliable Storage On-the-Go: WD Easystore 5TB Porta

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the WD Easystore 5TB External USB 3.0 Portable Hard Drive in classic black from Best Buy, and it has quickly become an indispensable part of my digital life. The sleek and compact design of the hard drive makes it incredibly portable, fitting effortlessly into my daily routine. Whether I'm on the go or working from various locations, its convenient size ensures I can carry it with ease. The black color not only adds a touch of style but also complements its robust build quality. Setting up the WD Easystore was a breeze – a simple plug-and-play process. The USB 3.0 connectivity ensures rapid data transfer, a crucial factor when dealing with large files or extensive multimedia libraries. The hard drive's backward compatibility with USB 2.0 adds versatility, accommodating various devices. With a generous 5TB storage capacity, it has proven more than capable of handling my diverse storage needs, making it my go-to solution for additional storage when my computer's internal space runs low. One standout feature of the WD Easystore is the included WD Backup software, streamlining the process of safeguarding crucial files. The automatic backup feature provides peace of mind, ensuring my data is consistently protected without requiring constant manual intervention. Purchasing the hard drive from Best Buy was a seamless experience, and the WD Easystore 5TB Portable Hard Drive has proven to be a reliable and efficient external storage solution. Whether you're a professional in need of extra space for work files or a multimedia enthusiast with a growing library, this hard drive is a solid investment that combines convenience, performance, and ample storage capacity. I wholeheartedly recommend it to anyone seeking a portable and dependable external storage solution.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor is very small considering how its packing in 5GB of storage. Comes with the USB3 cable and back up software. Highly recommended for backing up the entire laptop's harddrive and space for so much more. It doesn't make much noise and connects almost instantly once plugged in to the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Works great to back up media

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable storage that is plug and play on a PC. I have had for a few months and no issues. I use it to backup my photos and videos to clear up space on my computer. If you can catch it on sale as the deal of the day, it is a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Simple Effective Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5tb storage from WD does the job well with my Mac Mini from 2015. Simply plugs in, you format it, which isn't any where near as scary as it sounds, and you're ready to go with your storage. Had to get this storage solution because an old external drive failed. That said, any external storage solution can fail at any time for seemingly no reason at all. In my case, it was also another WD drive from around 2016, but I've also owned a few other drives from WD with better success in the past, each varying in size. This one works great, and the matte black looks clean and minimal on my table.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Easy safe and secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5TB provides a great deal of storage, or a great repository for working on large files such as intermediate video production. Convenient for travel. Best to write and read, not necessarily to modify. Solid state has a limited number of R/W before failure. Great as a backup for your computers, but you will still have to reinstall software if your computer crashes. Don't lose those irreplaceable photos!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easystore 5TB Portable Hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer problems made me discover WD - Easystore 5TB External USB 3.0 Portable Hard Drive - Black. I used this external drive for my photos and files backup. It's a perfect buy and easy to use. No issues and good as an addition to my other 10 TB external WD Easystore too. So far I don't regret this purchase and easystore is a good brand. This is quiet, lighter and a smaller version to the 10 TB. My other old WD is big, I am not able to travel with it, and has a lot of wires. I have always had to look for an extra power source but not for WD - Easystore 5TB External USB 3.0 Portable Hard Drive - Black. This is just the right size to slip into a pocket or bag. Easystore 5TB External USB 3.0 Portable Hard Drive - Black is the way to go.

    I would recommend this to a friend