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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the My Book 14TB External USB 3.0 Hard Drive favorably, particularly praising its massive storage capacity ideal for various data storage needs, including photos and large files. Its reliability and ease of use are also highlighted, with users reporting positive experiences using the drive and its straightforward setup. The drive's speed is noted as impressive given its large capacity. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 4 out of 5 stars

    Good, but not the same?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these. They are a bargain, but.. . I like NEVER having to worry about space available. I have had good luck with Western Digital drives. Seagate drives, by comparison, are much less reliable. This new purchase behaves differently than the apparently identical drive I already have. The new one is much noisier. It also takes much longer to ‘wake up’ and respond. It seems to go inactive more, though supposedly this is controlled by the computer. Different hardware inside the plastic housing? Seems likely. Well, 4 stars seems about right for this,

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great drive for the money. Only WD Drives for me.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good value for what I paid for it. Refuse to buy anything but WD external drives anymore. Have 6 or 7 total. Haven’t had any issues with WD but Seagates have failed. The WD My Book drives seem rather rugged, solid and well built.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend indeed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device. Portable, nice size.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Portable storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14TB...need i say more. Syore everything and then some

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Storage for Days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage for things you need to save from your PC. The only little annoyance from this is the power brick. (But makes sense since it’s a lot of storage)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a dependable backup option,

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Western Digital hard drives of various types, shapes and sizes over the years with good results, aside from where a drive got dropped. I thus bought this drive as a larger backup, it works fine when it comes to accessing the files I transferred to this drive and I can transfer the files to another drive no problem, but trying to transfer files to it now it says "drive is dirty" error copying file ....Now it's only a backup of the data stored on the drive and can't add anything else to it even though it's only about half full and so it's literally just a back up drive of the files on the drive and can't be modified and running a disk check on it does nothing to change the fact it's basically "read only" and I have had to back up this back up in case it stops functioning altogether, not sure it's worth the hassle of reformatting it to see if that fixes anything and I went with some large Seagate drives to replace this. Until this, I've never had a drive end up becoming basically read only, only allowing files to be accessed but no new files added and no files allowed to be deleted. Pretty strange,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    14T External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Christmas, he’s a photographer/ videographer so he definitely needed this. He absolutely loves it! He says WD has awesome products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Expect to use it as primary external hard drive to drive info used in docent encounters. It is working flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Excellent Device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage! Worked straight out of the box! No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent external drives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drives come preformatted to exfat as they should with software preloaded. I have used many MyBook drives over the years and they are all excellent external hard drives and deliver the excellent reliability and functionality. You will not be disappointed with any WD MyBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as backup to my plex server and it delivers. Transfer speeds are more than adequate so no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Seems to run quit and seems fast enough to download and upload my data

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    5star!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great performing drive and amazing bang for the buck on sale

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Large Volume Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive from a trusted brand. The price for this for the capacity is great too. I trust Western Digital and not really any other brand with all my backups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Tigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD-My Book, I love it for backing all Photo of our family. sunrise & sunsets, this is our 4th book. Everyone should have one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Does What It Claims

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fairly fast HD, considering how big the memory capacity is, No issues with this unit so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good for Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and was able to transfer 4 Tb of data without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Extra Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up, 6th one I’ve owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME HOLDING POWER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUICK AND SIMPLE TO PLUG AND PLAY ! THE DRIVE WAS SHIPPED IN A VERY PROTECTIVE MANNER AND RECEIVED ON THE DATE OF DELIVERY THAT WAS PROMISED. THE DRIVE IS OPERATING LIKE A CHAMP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right amount of space needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little hard drive with just the amount of TB space i needed to make more room on my computer.

    I would recommend this to a friend
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