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WD - My Book 4TB External USB 3.0 Hard Drive - Black-Angle_Standard

WD - My Book 4TB External USB 3.0 Hard Drive - Black

Model: WDBBGB0040HBK-NESNSKU: 5605524

Customer rating

Rating 4.6 out of 5 stars with 1469 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Buy it - Not hot, no encryption, Single Drive mode

    Posted
    Aziz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This review is about the SINGLE DRIVE 8TB version of the WD MyBook. Green & white cardboard box, black plastic drive case. No Encryption. Go ahead & buy it, it is ok. :-) SPEED: The drive is faster than I expected. It took about 1 day to copy 5.14 TB to it via USB 3. Those were mostly music files 3MB to 60mb plus some videos. I did not time it or watch it closely. You can easily play movies or music from this drive without skipping. HEAT: the drive did NOT get hot. Not even very warm while chugging away for almost a whole day relentlessly copying over 5 TB of data. The drive has vents on the 2 ends. You are supposed to put the vent side up, so the heat can exit. That means the drive will be standing on end, which is probably not how you were going to place it. There are rubber feet on the other end. I suspect that the people who said this drive runs hot did not stand the drive up as intended. You can not stack these drives, but you could stand several next to each other. ENCRYPTION: There is NONE. That is GREAT news. I had heard that the drive was married to the case by hardware encryption. Without getting in to the reasons why that is a terrible idea, I'll just say that we don't have to talk about encryption here, because there is isn't any and that is fine. Before doing anything else, we reformatted as HFS+ for Mac, then copied over 5 TB of data. I can tell you that if you remove the drive from the plastic case and pop it into a SATA "toaster" or other external sata case it works. The data is still there and useful. Yay! There are a lot of reviews saying that the drive will not work if removed from the case (unless reformatted), but I'm telling you it does work & all data is preserved. Maybe they did not reformat before starting a or maybe they have the dual-drive raid version. This means that if the case ever fails, you CAN put the drive into a different case & run with it as is. Great news! NOISE: there is some vibration when the drive is running. A very low hum. It may or may not bother you There is no fan. The case has rubber mounts & rubber feet which help dampen the vibration. There is some minor vibration while running in the factory case, and also when running in a NewerTech "toaster". Neither vibrations are objectionable unless maybe you are in a recording studio. CONNECTOR: USB 3 micro B. Just one. POWER ADAPTER: is rated at 12v dc 1.5 A. Does not block multiple outlets in use, but it does protrude to the side. There may be a ferrite bead around the cord, near the end. WHATS INSIDE THE PACKAGE: The drive, a warranty statement, USB to USB 3 micro b cable and power cable. Some packaging and a Need Help? card directing you to support.wd.com/contact No software is included, unless it was on the drive, which came formatted as ExFAT, but we reformatted it to HFS+ which is normal for Mac. NO ACTIVITY LIGHT: I can hardly believe WD cheaped out by not providing an activity light. Weird, I wish it had one, but for the price/performance I'm not going to change my rating. NO POWER SWITCH. No big deal. There is a wall-wart which isn't that bad. Does not hog more than 1 power outlet. WHAT"S INSIDE the case: a single 8 TB WD drive (128MB cache) and a small triangular SATA to USB 3 board. (opening the plastic case is tricky! See how to on youtube & make sure you are looking at late 2016 or after. the case tabs are U shaped, pointing back at you. Very unusual & you are certain to break some tabs off. There are 3 tabs on one side, and 2 tabs on the other side of the same end. The feet end does not have actual tabs. Several credit cards, then Torx 10 and Phillips 2). Drive has a large white sticker. Model WD80EZZX. Rated at 5V 440mA, 12V 550mA DC. No jumper pins and no place for them. The bare drive feels pretty heavy compared to lower capacity drives. No software was included unless it was on the disk, which we ignored and reformatted for Mac. All in all, I'm happy with this drive so far. At current price it is a real value and seems faster than a 'back up drive'. I'll update this review if my opinion changes, but this 8TB single drive is a Buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great drive for storage

    Posted
    GSOTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is for the 4gb model. It took almost exactly three days to format. I do this with all new drives as a burn-in test. I've been using this to store data, clearing out my cds and dvds. It's great to reduce the clutter of over 300,000 disks. I can get around eight 100ct spools for dvds. I believe I only used one 4gb for all the cds, dating back to the early 1990s. I've given it a pretty good workout. Not as good as my internal drives, but I'll have up to two or three threads copying to it simultaneously. The pc I'm using is well over 10 years old, so a speed rating is gauged on USB 2.0. The laptop has Windows 10 and moves data quicker that the desktop with Windows 7. This is basically due to the way explorer manages data. If you remember (or still using) Windows 7 explorer, you know it constantly updates the current directory repeatedly, causing delays or "not responding." With a terabyte data drive, I usually fill it near capacity, the migrate from it to the My Book. I usually try to migrate data, then power off and remove it. There have been times, like the formatting, where it's been used for quite a few days. No real heat issues. This is in a room that needs not heating in the winter. How hot? The rubber feet on the pc I'm using melted to the desk at some point. The only caveat I've had (and this is on the windows 7 pc), during transfers it seems to move data then stall for some seconds at the end of the file. It's not a long time, but it makes me wonder is something going wrong during this time. Overall, I've been quite pleased with this drive and with all the WD drives I've purchased. It's early days for this cd/dvd to HD storage project and with over 300,000 disk, I've filled about ten different drives, so far. 4tb has been the sticking point for size and I think I have at least one from each model WD makes. I haven't opened the drive, so I don't know what model is inside and if it uses SMR or not.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Xbox One Drive

    Posted
    JR75
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I tried lots of drives with my Xbox One. I built a few of my own. I built one with a 10K RPM heat generating noisy drive in it and it was... hot, noisy, and expensive. It also had problems with the Xbox One being able to control the chip in the enclosure properly. That cost over 300$ to build. I helped a friend put together an SSD enclosure for his and the performance was not at all what we had hoped for. I did some research and the Xbox One (in it's current state) does not take advantage of many USB 3.0 software based storage benefits like a computer OS would. You are going to hit a "soft cap" (to use a gamer's term) if you try to throw big speed and performance at this. The good news is, you don't need it. These drives work just great and you can throw storage space at it very efficiently. 1. This drive shows a slight performance increase over the internal storage. 2. This drive shows very little performance deficit compared the fancy drives i built and spent hundreds $$ on in the past. 3. This drive pairs great with the console when it comes to controlling the drive properly. 4. This drive produces very little heat or sound. 5. The storage space is HUGE. 6. This is a serious bargain comparing Gigabytes to Dollars. As long as the drive holds up like it has, I have nothing but praise for it. In my opinion, this is the best drive to expand the Xbox One on the market right now.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Crashed lost data and got a refurb unit to replace

    Posted
    MissRed

    I bought this unit as my 4th WD external drive. All the others are still going strong. This model, however, died after 8 months. I ran all the WD diagnostics and prayed, but it is dead. So now I have the fun task of returning to WD, which I have never had to do. Did you know there is no number to talk to anyone listed on their Contact Us page? And if you write an email requesting assistance from that same Contact Us page, no one responds? Oh and that they charge YOU to return a defective product they sold you? I am starting to hate these guys. If you are considering buying this unit, better buy 2. All the 5 star reviews are true, easy setup, fast file transfer, etc, until it dies an early death. Then all the 1 star reviews are true. I didn't see anyone mention the poor customer service from WD yet so I thought I would mention it. UPDATE: After being provided a phone # by WD, I called and got them to give me a RMA label that was postage paid. In return they sent me a REFURBISHED UNIT, not a new one. I am in negotiations to try and get a new one so I stand a better chance of not losing my data again to drive failure.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Memory Upgrade for Low Price!

    Posted
    Sesin97
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have always suffered from some sort of memory loss. My first 1 TB Seagate died 2 years into it's life and my recent WD 2TB died 5 years into it's life. My grandfather had Alzheimer's and that's probably why I think I have major memory problems too. I'm not sure if it is hereditary or just bad luck on my part but I can't remember a dang thing, like my WD 2 TB drive is over 3 years old and needed to be replaced prior to failure. So in year 5 of my drive my 2 TB drive starts having problems remembering things, like how to boot up and I start to panic because I had forgotten to back up my data! 2 TB of data is a lot of stuff to back up. As a side note, I realize that my grandfather had Parkinson's not Alzheimer's and he was my grandmother's second husband so there is not blood relation nor hereditary traits passed on to me. I just forget things easily, most likely from my early childhood trauma. Regardless, I ordered this 4 TB hard drive the day the other one started failing, had my wife pick it up at Best Buy and by the skin of my teeth was able to connect my old 2 TB hard drive and have it boot up one last time so I could copy over all of my files onto my new hard drive. The only negative is that my computer only has USB 2.0 and not USB 3.0 so the transfer literally took 2 days! Overall, I'm impressed. I downloaded the security app that comes with the hard drive so one has to enter a username and password to access the data, or maybe just a password, I forget. I would highly recommend this television to anyone that has memory problems like me. Sorry, that was a bad joke, I recommend this hard drive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good value / Stellar Performance!

    Posted
    Gerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this external back up hard drive because I'd been told it was simple to connect (very true) and easy to use -- well yes and no. I"m not the most computer savvy person out there. The jargon really gets to me. IF you don't know the terms, you can't look up much! FAQ's don't help much either. I had two problems with the USE of the device. 1) initially when left plugged into the CPU, the boot would hang on the drive looking for boot files. Then it dawned on me that if I pulled the plug it would complete the boot and I could use the computer. A bit of a pain but not a device killer. Western Digital came to the rescue and sent me special one-step-at-a-time directions to fix the problem, and it worked (Thanks Amanda). Thought I was in business! Nope! Not yet! 2) Once the drive was reformatted to work with Win-10, the automated back up would begin and fail for "unable to find target". OK time to go back to Amanda! She responded with additional instructions to change the back up instructions in the software, and NOW it works perfectly with no attention from me which is EXACTLY what I was looking for. So if you don't know computerese, get the MY BOOK and ask Amanda for help at Western Digital. She will probably kill me for that! :-)

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not built to last. Thankful for a decent warranty

    Posted
    ch5670
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought two My Books, one from Tiger Direct and the second from Best Buy. the first WD My Book stopped working shortly after the warranty on it expired. The drive stopped spinning and started making noise after about four years of constant use. I remained connected to a PC and did not carry move it anywhere. The second My Book Drive died under warranty a little over one year after purchase. Although it sounded like the drive was spinning, the failed to be recognized by any PC saying it needed to be initialized, although that option was no longer available. That drive was 80 percent full of personal data that was lost except for important data that was luckily backed-up. I could have been be a bad circuit board, maybe. WD does offer a decent 5 year warranty. They also claim data privacy protection and security in their written policy. I will get a replacement under warranty but loathe the hours of lost work due to two device failures. I am awaiting a replacement drive and thankful my data will be wiped clean and remain secure (hopefully). Crossing my fingers. Maybe the third time will be the charm fro the Western Digital My Book.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent back up, ton of storage.

    Posted
    Junior1972
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is now my 3rd Western Digital External Hard drive. I have an older 2GB from 2011 and another 4GB from 2015 that still work great. I did have a 2gb from Seagate a few years ago that completely died losing a ton of files I wish I backed up, dumb move on my part, personally I've had nothing but issues with Seagate and refuse to go back. The great thing is the price for these very large external drive have really dropped in the past few years, the price for this model is on sale (as of Aug 28th, 2017) so I had to pick up. One 4GB drive for most is probably more than enough. You'll be able to store thousands of photos, MP3s, Videos and endless amounts of documents. I do extensive photography and HD / very large file sized 4K video editing so I wanted to have more space when needed. This does work for Mac computers, the file system comes pre formatted in an "EX-FAT" system, which means this can work with both Windows AND Mac. If you like the Mac OS file system, it can formatted using the Mac Disk Utility, it will only take 30 seconds. Very simple set up - no more than 60 seconds. Simply plug the drive into an electrical socket. Connect the data cable from your WD drive to the USB input of your computer and you're all set.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Ton of storage. Excellent back up!

    Posted
    Junior1972
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is now my 3rd Western Digital External Hard drive. I have an older 2GB from 2011 and another 4GB from 2015 that still work great. I did have a 2gb from Seagate a few years ago that completely died losing a ton of files I wish I backed up, dumb move on my part, personally I've had nothing but issues with Seagate and refuse to go back. The great thing is the price for these very large external drive have really dropped in the past few years, the price for this model is on sale back in late August, 2017 so I had to pick up. One 4GB drive for most is probably more than enough. You'll be able to store thousands of photos, MP3s, Videos and endless amounts of documents. I do extensive photography and HD / very large file sized 4K video editing so I wanted to have more space when needed. This WILL work for Mac computers, the file system comes pre formatted in an "EX-FAT" system, which means this can work with both Windows AND Mac. If you like the Mac OS file system, it can formatted using the Mac Disk Utility, it will only take 30 seconds. Very simple set up. Simply plug the drive into an electrical socket. Connect the data cable from your WD drive to the USB input of your computer and you're all set.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    So far so good

    Posted
    CautiousBuyer1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's been a year and a half now and it's still going. Use it to store movies, videos and music. Only thing I'm not really fond of is the time it takes to wake from sleep. About 30 seconds after it's not used it goes to sleep. Takes another 30 seconds to wake. So if you haven't saved in a few seconds the drive has to wake. You'll think you computer is frozen but it's not, it's waiting on the drive to wake then it saves. Very annoying to me. Makes it seems as though something is wrong. Wish I knew this before purchasing. It's basically a desktop hard drive in a case, so it needs power and takes time to access just as powering a desktop. If not for this I would give it 5 stars. But as a hard drive for storage it works well as expected. Would work great as a backup to a backup. No need to access frequently. If you need the speed I would stick with the smaller HD drives or solid state drives.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Bought for use on Xbox One X

    Posted
    Mojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I thought my older generation My Book 4TB had given up the ghost recently and I like to keep my games on my HDD so I can play them on a whim. My Xbox would not recognize the drive at all. So I went out and bought this version of the My Book to replace it and started downloading the games again to get back where I was before (took a week, ugh). Since I had my replacement, and my original drive was out of warranty, I decided to crack open the case on the old one and do some diagnostics using WD's tools to see what happened. The drive passed all tests...including the heavy duty (9 hours!) test. So I used the utility to perform a low level format, and when I plugged it back into the Xbox (without the enclosure) it was recognized and reformatted just fine. I believe something went wrong with the little controller board inside the enclosure, so now I am using it as my own backup of my games in case it happens again. Something to try before throwing it out! This drive seems to work fine, but I do miss the the activity light the old enclosure had.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Purchase Great Item

    Posted
    irishboon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought the 4TB external drive to use as a backup for my XBox One. The base model gets filled very quickly if you download games. Setup was very easy! Just plug the external drive to the Xbox One via USB cable and the Xbox One recognized the drive immediately and all you had to do is select to format the drive once it comes up and you are good to go. Be warned that you don't want to store anything on this drive before you use it with the Xbox One because the Xbox format will wipe everything out. Once you do have it installed and formatted you can transfer games from the original Xbox One to the new drive very simply. Just select a game in your Games & Apps hit select then "manage games" and it will give you the option to move the game to the new drive. Very easy and look at all that space! You can also set up the new drive to be the default drive that games/apps download it automatically which is really nice. I also read online that download times and load times go faster on the external drive. To me I don't see a huge difference but it might be slightly faster. Not a big enough difference to really notice though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for Gaming Storage

    Posted
    Seville65
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this in anticipation of getting my Xbox One X. I had everything moved over and it worked great. I went with the WD Mybook because it has great read and write speeds for an affordable price. The 4TB drive provides ample space and loads games fast. This drive takes up a little more space and has to be plugged in but that's a small price to pay for the performance you get. I have used a 1TB Seagate portable drive but it wasn't as fast as this drive. Today's gaming file sizes are going to require that you have external storage at some point and I can definitely recommend this drive as a great gaming solution. It's really hard to beat for the price. I paid $104 for 4TB. That's a better price than the slim, portable drives and the performance is better So if you have the space and an outlet, get this drive for your gaming system. You won't be disappointed!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Had Issue With Drive

    Posted
    BobMar46
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The drive works but the initial drive I bought had an issue with the Windows 10 computer not being able to restart when the drive was connected. Talking to tech support at WD they suggested I return the drive and replace it as they could not figure out what was causing the problem. I did that and the second drive had the same problem. I have one other WD external drive connected to the same computer. While that is a 3 Tb drive rather than this 4 Tb, there are no other differences and there is not a similar problem with that drive. I talked to WD again and they indicated it must be something with my computer. Internet search indicated others are having a similar problem. Not wanting to subject Best Buy to a second return, I decided to live with the problem, but am unhappy that I have to disconnect the drive before restarting. the computer.. I have been happy with the 3 Tb and another NAS 4 Tb WD drive, and my 2 Tb internal WD drive, but this issue would give me second thoughts about buying another WD drive.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    You get 369 days of life

    Posted
    ChuzUThisDay
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchase Feb 22, 2018 and ran everyday for an external HDD for Xbox one. Died today, Feb 26, 2019. If you need an external HDD that lasts a year then dies, buy this one. If you're looking to loose your Xbox one games, buy this one. If you enjoy hearing your child cry, because all of their games are gone and have to be downloaded again, buy this drive. If you want to spend your whole evening trying to get it to reformat on Windows in an attempt to get Xbox one to recognize it, buy this one. If you want an error free external drive that lasts for years and gives you no problems, buy something else. THIS is not the drive you're looking for.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great External...

    Posted
    X4CTO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this drive primarily as backup for all of my important files. The speed is good but not SSD fast, more than adequate however. I like the fact that the enclosure is ventilated nicely since there's no active cooling available. I have always trusted Western Digital drives with my data and so far I've been happy with every one of them. The only complaint here is not with the actual drive, rather with this case it's in... I do not care for piano black glossy finishes at all because they tend to start looking old and beat up sooner than other textures, but that's nothing to do with the drive so I won't dock a star for that. Overall I can highly recommend this external for backup or average everyday use if need be.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good, little bit of work required though

    Posted
    Storms
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works pretty well but if you are using a Windows device you have to reformat the entire drive or it will, if connected, cause start up to fail. Its not a hard process but a bit annoying at first until you realize what happened and how to fix it. Could cause difficulty if you have already started transferring files because to do the needed fix you have to reformat the drive, which makes you lose all data. The fix itself I don't remember taking very long and was straight forward with it being a common problem that had a walk through for you available on a google search. TL:DR- if Mac good for everyone, If PC good for most not for the completely computer illiterate.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    No confidence and frustrating

    Posted
    asabio623
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this for my new 2019 iMac which only has a 250 GB internal hard drive. To upgrade the iMac memory was going to cost an arm and leg so I figured I would just invest in an external hard drive. It worked pretty good for a couple weeks, then I started having problems. Sometimes my Mac mini recognizes it and then sometimes it doesn't. I open "My Book" to open files, and it doesn't recognize the files. I have to turn my external hard drive off and restart my iMac to get it to work. I have no confidence that this will be a long term solution for me so I'm looking to replace this.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Xbox One X plays great directly from WD My Book

    Posted
    Gaiden
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have all of my Xbox One X games on my WD My Book 4 TB external storage and they play great directly from the My Book. Load times are as fast as the Xbox One X and I can't tell any difference in the way the games play or look when playing from the internal or external hard drives. The My Book has 4 TB of storage that should handle my game library for a long time. I currently have 30 games (11 of them Xbox One X Enhanced) and have 80% of the storage space still available. The unit is quiet, relatively small in physical size, and looks good next to the Xbox. I picked this up based on positive reviews that indicated it was good for gaming, and the reviews were right.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bargain priced storage

    Posted
    DickT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This 4T storage seems to work fine, it's fast and a good way to set aside many many gigabytes of our precious pictures. It doesn't hold a full 4 terabytes, closer to 3.5, but by the time we fill this up, we will be due for a new one anyway. It was a reasonably priced unit.. I have used several other storage devices, so when I saw there were no instructions packaged with it, I simply plugged it in and used it like any of the other auxiliary drives I had before, copying and pasting/transferring only the files I wanted to save, rather than using it like a full back up of my computer like some other units did. I rated it down to 4 stars, only due to the fact no directions came with, otherwise, it seems pretty solid, quiet and efficient.

    I would recommend this to a friend