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Customer Ratings & Reviews

Model:
WDBBGB0040HBK-NESN
SKU:
5605524
Your price for this item is $141.99

Customer reviews

Rating 4.6 out of 5 stars with 2362 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the My Book 4TB External USB 3.0 Hard Drive's large storage capacity and ease of use, praising its plug-and-play functionality and reliable performance. Many appreciate its compact size and quiet operation, along with the affordable price. However, some users experienced difficulties with the included software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,361 reviews
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Recommended for PC and consoles.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys. This is a very great product. Iv purchased 3 and have been very reliable. 1 for my home working PC and the other 2 for gaming PS4 consoles. Kiddos can store many games and have no issues as I foe my multiple design softwares. ...no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Amazing for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Xbox One and it works great! Easy to setup and takes no more than 2 mins to do. Would recommend this product to anyone that's looking for that extra storage for their Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    WD External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was running out of memory on my computer. The external herd drive has given an additional 4 TB, which is twice what I had on my computer. It was easy to install and use. Great value with my Geek Squad discount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses the harddrive for extra storage for my PS4. It was easy to install and I have been using it since day 1 without any glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    WD external HDD is a solid purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4TB of memory for the price I spent on a 2TB just a few years back. Western Digital is quality, and I will always recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    nice size for a growing library of files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is not too large and holds a significant amount of data. It seems to be without errors and downloading to it is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    OMG- saved me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this WD My Book, backed up a bunch of my pictures and files, and 3 days later my desktop computer, which I use for my real estate business , crashed! Good news is The Geek Squad fixed my computer, but it was down for several days. I was able to hook this up to my laptop and access my files I had just backed up. Yippee!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Excellent High Capacity Data Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Western Digital 4 TB drive as my computer could not handle all the video I shoot in Haiti (or the photos), and so I needed a reliable, high capacity storage method to keep up with everything and keep my computer from crashing. This item did the trick, solving the problem perfectly. I highly recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Easy to use and Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and just what I needed. I have had many of the WD Passports and the cord always seems to malfunction. Most of the time of my own doing. This is a lot harder to forget that it's plugged in. Plenty of space for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Western Digital For Speed and Great Backup Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD 4TB for 2 reasons. One being the large amount of storage space (4TB), and secondly the auto backup software so that I can now feel assured my Windows programs and software are now saved. The size of the external drive is just a tad bigger than my old 500GB WD Book Drive so not crowding my desktop for more space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these for a few years now. Never had any problems. Needed another one, so naturally chose the same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our WD My Book instead of the hard drive on our individual computers... everything is safe and in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 4TB external drive to use as a backup for my XBox One. The base model gets filled very quickly if you download games. Setup was very easy! Just plug the external drive to the Xbox One via USB cable and the Xbox One recognized the drive immediately and all you had to do is select to format the drive once it comes up and you are good to go. Be warned that you don't want to store anything on this drive before you use it with the Xbox One because the Xbox format will wipe everything out. Once you do have it installed and formatted you can transfer games from the original Xbox One to the new drive very simply. Just select a game in your Games & Apps hit select then "manage games" and it will give you the option to move the game to the new drive. Very easy and look at all that space! You can also set up the new drive to be the default drive that games/apps download it automatically which is really nice. I also read online that download times and load times go faster on the external drive. To me I don't see a huge difference but it might be slightly faster. Not a big enough difference to really notice though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the Xbox as an external drive. 4 TB is more than enough to save my games to the external hard drive. Very user friendly and affordable. Best things is that one can take it anywhere and connect to another Xbox and play your games.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this drive attached directly to my wireless router which allows me to access from anywhere in my network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Works great with my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an external hard drive for my PS4, easy to install and transfer all my games to the hard drive. With just a few games on my 500 gig hard drive, I was having to delete games to install new ones. Now with 4tb, I have plenty of room for my existing games and more new ones without having to delete games. :)

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 4 out of 5 stars

    Great for PS4 BUT....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for extended storage for my PS4 and its great but if you play most games from it they will crash on you. So i just store the games on it and then load the one i want to play on the internal hard drive and then play it from there otherwise it will crash while playing especially online games (multiplayer),but i would buy it again because its so large and a great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Very easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was look for an external storage for pictures and music. Thiw was an excellent choice. The setup was less than 5 minutes. During the setup, the latest software update was loaded. I have gotten several notifications from WD of updates to keep my drive at peak performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being somewhat of a video collector, I now have 4 of these. The first one I purchased cost quite a bit more than what you can buy these for now, they've become very affordable. I've had nothing but good experience with WD drives and will continue to use them into the foreseeable future.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick handles very well very fast operation ample storage very impressive I’m in love with this product

    I would recommend this to a friend