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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 44 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers appreciate the My Book Duo 16TB for its fast USB Type-C storage and its large storage capacity of 16TB. They also value the RAID feature, which allows them to set the drive as RAID 0 or 1 for added data protection or speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Large data? This is your solution

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was implemented as an active working drive at my place of work. For being an external, it is extremely fast, even across networks. There have been no issues, and has performed excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Good - Lots of storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device is very easy to configure. Works very good in my personal cloud setup.!

    I would recommend this to a friend
  • Pros mentioned:
    Raid

    Rated 3 out of 5 stars

    Not Quite what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a central NAS on my home network. This is primarily intended to be a backup device. I set it up on a local PC as a removeable drive. It is not Unfortunately it is not able to be viewed on my LG smart TV. I am sure it can be done, I just have not figured it out yet & there is very little documentation .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Raid

    Rated 5 out of 5 stars

    Backups

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little backup drive. You can setup the drive in different ways Raid0(16TB no fault) Raid1 (8TB with a spare 8TB as a backup) or JBOD (2 different 8TB drives)

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used two other hard drives before this by far is the largest will be able to store my music collection with out any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Raid

    Rated 5 out of 5 stars

    Local not NAS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as a RAID external drive. Do NOT buy this for use as a NAS. I am going to use my desktop as a file server.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine. The setup process took a bit longer than I expected. It doesn't come with a booklet and you have to go online to follow the setup process. With the MAC it worked out, i just think the setup steps should be more clear.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    WD 16 TB storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the item I needed for backing up my large photo files and large Excell data files. Great, I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    WD 16TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this with my 3TB NAS WDCloud Drive in order to have greater storage on NAS. Works well for system backups.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Easy to use and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play with it. Onboard software allows configuration if you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Raid

    Rated 5 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was as advertised. We used it in RAID 1 and had something less than 8TB avaialble.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A very slow drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really slow drive compared to my 16TB WD Elements. Not just a little slow, really slow. My other drive is 4-5x faster with transfers. Another problem I've encountered is a Windows 10 update somehow killed the USB-C to A connection to this drive. Now it only works from C to C. The drive is unrecognizable on two computers unless I use that particular cable. Weird, but I'm glad it's not (yet) bricked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Drives work as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was on clearance so I grabbed it and stripped the drives out to use them directly to avoid the hardware encryption forced by the unit itself. Can't report on the actual performance of the enclosure.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works well software and communication fast

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Insane Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never run out of space with this external HDD.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room even when used as a mirrored backup

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    16tb hardrive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice hard drive for space when I needed tons of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a onsite backup solution it is perfect. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Desktop Hard drive is a great but when configured as separate drives and plugged onto a NAS only one drive is recognized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy home storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Raid storage device for image storage... works great

    I would recommend this to a friend