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Customer Ratings & Reviews

WD - My Cloud EX2 Ultra 16TB 2-bay External Network Storage (NAS) - Charcoal-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 12 reviews

  • 10%
83%
would recommend to a friend

Pros

Cons

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Customer ratings & reviews

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Page 1, showing1-12 of 12 Reviews
  • Rating: 3 out of 5 stars

    Not a Consumer Device

    Posted
    Techie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm not sure who would be thinking of buying this drive. It is neither a amateur consumer or enterprise device. IP addresses are not the usual topic of conversation at the dinner table with the parents and you had better know about them or you will be stressing out while working with this drive. On the enterprise side, this is not a robust enough drive that I would actually set up in a company. Otherwise the device works as expected and is easy to work with provided you are technical so I'll give it an 'average' rating.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well

    Posted
    Buyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Takes a bit to get it all set up & running -- slow to back up over WiFI but relatively fast using LAN connection. Doesn't play well with Sony XBR65x850D, but I think it's more of a problem with the TV then the NAS. Videos that the TV will play from a flash drive, the TV says aren't a reconizable format when I try to play them from the NAS.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Home network, cloud access & storage

    Posted
    Daadreem
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased based on my son's recommendation. He used the default Raid 1 setup to backup and to archive my files. Initial setup seemed easy. I can access it with my Tablets & phones using The WD app. I only keep photos and music on the cloud. So far, so good with it. It got good reviews, and I agree.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great.

    Posted
    DIESEL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Liking this item a lot. Access to files from anywhere is cool. The WD Cloud App is awesome. Set up was relatively easy but I could have definately benefited from having a pro help with set-up and configuration.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Another layer of backups for protection

    Posted
    KLM4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great way to add another layer of backing up to protect my data. I have lost significant amounts of data in the past and this can be a very painful process to recover from. I love the online backup and the RAID mirroring setup of this device!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Access your data anywhere you have internet

    Posted
    Toby
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This unit is easy to install and access from any device capable of accessing the internet. The only downside I have encountered is with mobile devices. They can download data but have limited ability to upload data.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Hard Drive

    Posted
    Page
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you need an external hard drive that you can connect to your network, this is it! Easy to setup and use. I'd definitely buy another one.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Did not work

    Posted
    Jman911TTS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    The unit I picked up did not work. The built-in NIC did not grab an IP address from my router even though lights were flashing. USB connectivity works fine but I needed it to be on the network so I returned it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works good

    Posted
    Buyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Best with T10/100/1000 LAN connections -- gets slow transferring using WiFi connection. Not the fault of the My Cloud.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Cloud

    Posted
    Baruchi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Lovin it! Awesome cloud! I transfer all my photo’s and file on this cloud.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice!!!

    Posted
    BBBB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great external storage -- I highly recommended it!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great NAS

    Posted
    FLSTC97
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The WD My Cloud NAS are very easy to setup and get running.

    I would recommend this to a friend