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WD - My Cloud EX2 Ultra 8TB 2-Bay External Network Storage (NAS) - Charcoal-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 66 reviews

  • 20%
  • 10%
97%
would recommend to a friend

Pros

Cons

  • The only thing I didn't like about it is that it automatically enables Internet access to the device without offering me the option to opt-out of that feature.PaleHoser
    See all reviews that mention internet as a con

Customer ratings & reviews

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Page 1, showing1-20 of 66 Reviews
  • Rating: 5 out of 5 stars

    QUIET AND FAST

    Posted
    joanne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    An HP tech put me on the path to storing my large number of photos on a NAS. He recommended a different brand, but since I already had a WD MY BOOK I stayed with WD. I read a lot of reviews and recommendations before finalizing my decision and opting for the WD. In the process I learned the value and advantage of a 2-bay system. The price was great compared to other NAS options and I chose the 8TB EX2 ULTRA. In all honesty the first one died in 4 days. The second one has some idiosyncrasies which I had to understand and get used to, namely it gets "tired" when uploading many large files. Rebooting solves that problem. I also initially misunderstood that it really is only for storage. It is complicated to "share" anything on the ULTRA with anyone else: they cannot print what you are sending. The main reason I bought an NAS was because the huge number of photos had nearly used up my computer space. Since I cannot readily access a photo or document to reprint it or send it I downloaded everything to DVDs, carefully itemizing the contents of the DVD. I chose not to sync everything, since I was deleting the saved photos from my computer to gain space. You can only sync what remains on the computer. In spite of the "shortcomings" for my purpose, I really love the ULTRA. It is incredibly fast and quiet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very useful and easy to use RAID

    Posted
    Veritas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've always been a backup freak after losing 2 computers' worth of data many years ago. Finally, RAID backup is simple and this device makes it very simple. It has replaced 4 separate hard drives used as semi-manual backups. A standard weekend chore was moving backups from 1 drive to the larger drives. Now, with this RAID set up, it is done with the first system backup. Done, nothing to manually copy. Easy to set up, with only certain areas needing further explanation in the manual. Instructions are easy to follow. Any ambiguities were quickly cleared up with online help. This has WD Red drives, which I have in a 4TB x 2 configuration. I didn't buy it for maximum storage but for the RAID capability. It can also be configured as 2 separate 4TB drives for 8TB of storage total. In RAID mode, you have 4TB of duplicated storage. RAID was the out of box config one the one I received, but changing that is as simple as checking a box in the browser based config panel. Not a necessary item if all you are after is 8TB of storage, but if you're searching for RAID, this makes it simple.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GREAT NAS Overall

    Posted
    Slickrufo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased the 8TB WD MyCloud Ex2 NAS and i am pretty happy with my purchase. It is easy to setup and has a lot of potentials. There are some room for improvement though. It took me a little on how to access the NAS thru Windows Explorer as the instructions was not as clear as i would hope. Also it would be nice if the NAS had the functionality similar to DropBox where you can set user permissions within sub folders of certain shares. Currently you are only able to set user permission only on the master shares folders and all subsequent folder has those properties. The mobile app could use some improvement on quickly viewing your files. But overall happy with the purchase. I just hope it lasts.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    easy to use personal cloud

    Posted
    syncytium
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Set up was easy. We had two laptops and two smartphones hooked up in about 30 minutes. There was a bit of a security scare in that we were getting into our cloud without passwords, but then we realized that this is a default setting: users sharing the wireless network have access. If you share your wifi password, you share access to your personal cloud when those users are on your wireless network. Outside the wireless network, access is protected (i.e. requiring log on credentials). We stored all our photos from many trips and can now access them from anywhere we have internet access. The smartphone app is fairly simple, no frills but easy to use. Overall, our first experience with a personal cloud with no worries of filling it up any time soon, like my stuffed dropbox and google drive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Network Storage for a good price

    Posted
    hb861
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I upgraded my old WD My Cloud which I purchased a few years ago and "only" had 2 TB of storage. After years of storing pictures, files, backups from various computers around the house and scans for work I decided to get more space as well as protection as I realized after a power failure that if my drive failed I basically had no backup. This device has a 2 drives with one for data and the other as a backup. Problem solved! In addition WD My Cloud has an app for our iPhones, iPads and Android phones that automatically backups photos when we are on home WiFi and I can access files through a web interface when away from home. It does require a gigabit home network as 10/100 speeds are slow.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Provides Whole House Sharing

    Posted
    MichaelClarence
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Microsoft discontinued their Home Server so we needed a new place to share and backup data on the network. After doing reviews the WD - My Cloud EX2 Ultra was the best choice. It took a little time to figure out how we wanted the storage configured (striped or mirrored), but once this was set it was smooth sailing. We mapped a drive letter on all of the computers to the public folder for sharing of files and mapped a drive to a user directory for each user for backup of the computers. We have a gigabyte network and accessing and copying files is extremely fast. We highly recommend this product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for home network and cloud access and storage

    Posted
    MrFixit
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this to have access to devices on my home network. I used the default Raid 1 setup for for backup and to archive files. Initial setup was easy as described in numerous reviews, and I mapped the drive to Windows 8, Windows 7 and Win XP computers without any problems. I can access it with my Tablets & phones using a file manager app. Since I only keep photos on the cloud I haven't set up on line access, but It looks like it would be easy to do. So far, so good with it. It got good reviews, and I agree. Only gave it 4 stars because you have to use browser to shut it down.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    MyCloud EX2 Ultra NAS

    Posted
    Bruce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the external storage device (NAS) listed above due to its large capability of holding data and more specifically for its ability to have redundant drives. I never had to back up any files. It backs them up in real time and I always have 2 complete copies of all my files. Should one drive fail, I have the 2nd drive that has the exact information. I also have the ability to access my files remotely, which I absolutely love. To date, I haven't had any problems with this drive. It was easy to set up and tech support was wonderful at helping and answering all of my questions.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent except no share quota!

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only negative--a BIG negative--is there is no size limit that can be set on shares. A user can use up the total volume with all their media without thought, care, or concern for other users. Extremely short sighted for a function that should be standard for NAS volumes. If you don't care about share quotas, then this product is hard to beat. For this reason alone, in today's media-rich environment, I cannot recommend this product unless WD addresses this significant shortcoming.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent NAS server

    Posted
    GatorTech
    • Verified PurchaserVerified Purchase

    This is the best value in a real NAS server with built in RAID. I use this for Video and document archiving .. I purchased the 8gig unit I think its the best value. You can add a second unit for a little more than the cost of the double-size unit. Be sure to know only Wd RED drive work. They are not 'hot-swap' but easy to change for long term storage if thats needed. One nice touch, my ROKU unit attached automatically via wifi.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as easy as you think

    Posted
    sHAKER
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this several weeks ago and am still working on trying toget it up and running with my mac mini and eventually plex. The WD site has you thinking that in mere minutes a dashboard will show up and you are off and running. Not the case and there are many similar experiences with Mac users. I will try a few more times to as it may be something simple. But WD is skips a compentent manual and just gives you a poker card sized paper of "Quick Install". It aint a quick install WD for Macs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It does the job well

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My Windows Home Server had begun to fail so I went shopping for a replacement. I couldn't be happier with this product. It is always available from anywhere in the house and the access speed is incredibly fast. It did take me a bit of time to figure out how to configure the drives the way that I like and to grant access, but once I got past the initial setup I have not needed to do anything else but to just enjoy using it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    HDD Config users folder privileges in Great

    Posted
    SecurityOnlineSolutions
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have purchased this disk after 5 previous ones including the 4T seeking capacity and web capabilities. I only miss a software like like the Great Dropbox as part of it and I would buy 2 more to have a live backup at home and at the office. The rest, speed and stability of the product is Great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Serves purpose

    Posted
    Paul
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am using the item to back up family photos and it is working well thus far. The transfer speed is a bit slower than I expected but am not sure if this is due to my wireless network or the storage device. Although cloud access is not important to me, one drawback I noticed is that you can’t copy folder structures via the cloud interface. You can only drag and drop folder structures when accessing the device from your home network.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quick & easy set-up + fast file transfer.

    Posted
    DrewOfMalabar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    WD My Cloud EX2 Ultra storage is the way to go. This is my second of such WD external devices (an add-on to my home office NAS). The upgrade, beyond additional storage capacity, was a much faster file transfer rate and no delays with set-up. Simply set at RAID 1 (mirroring the two drives) and sleep at night. Great design WD!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So Far So Good

    Posted
    Betsy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this to be a backup in our small office. From other reviews, I thought this would be easy enough to setup myself....I was wrong. We had to hire the Geek Squad to come out and really get this backup to work properly. There seems to be a few quarks in where it is saving the backups, but we seem to be correcting those with a little bit of effort. Overall its a great backup and worth the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Seems good so far

    Posted
    SHINDY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    A YouTube video suggested you could no longer download the Plex app on this unit. I contacted WD and asked and they sent me the instructions via email and walked me through it while on the phone. I still need to complete setup, but it seems fine. Visible to computer and shows up in my computer locations.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent NAS Solution

    Posted
    Steph
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great for network storage. Quick and easy access when you need it. The built in Plex server was basically useless since the onboard CPU can't handle encoding the files for various devices. Simple solution was to have the server on my computer but point it to the NAS for the files. I have not had a chance to try it's dropbox function or cloud access.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Surprised by the Performance

    Posted
    FHack1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The device is quick and easy to setup and configure. The performance is what surprises me the most, the I am able to upload and download content from multiple end points at the same time in a reasonable amount of time. The device is also reasonably quiet. The only recommendation I would give is, I wish more vendors offered the option to turn off the status LED lights.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy set up, Fast data, & Great media streaming

    Posted
    The1Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Had a 4 TB EX2 since March 2014 with great performance and results and excellent WD customer support. Ultra version exceeds the 2014 version in almost every aspect on my local network, and personal Cloud access on Samsung Android devices, as well as Samsung Smart TVs, Denon and Marantz devices on our local Neatgear Nighthawk 3200 network.

    I would recommend this to a friend