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WD - My Cloud Home Duo 4TB 2-Bay Personal Cloud - White-Front_Standard

WD - My Cloud Home Duo 4TB 2-Bay Personal Cloud - White

Model: WDBMUT0040JWT-NESNSKU: 5990208

Customer rating

Rating 4.4 out of 5 stars with 17 reviews

  • 20%
  • 10%
71%
would recommend to a friend

Pros

Cons

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Customer ratings & reviews

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Page 1, showing1-17 of 17 Reviews
  • Rating: 3 out of 5 stars

    Not a NAS!

    Posted
    GooggiGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this storage device to replace a similar type product from Seagate which only used a single internal drive. That drive had crashed and I lost my data so the ability for this product to use two drives in a raid format is extremely beneficial for data integrity. The other reason I purchased this drive was to be able to look at media while away from home on my cell phone and tablet. This product checks that box too. Where it falls flat on its face is if you have more than one person (say a family) who you would like all it's members to be able to store and share content with each other. You can have multiple users, but their content gets stored in separate locations that the drive admin can not even access!!!! There is also no public or shared space for users to share files with each other. Someone from the WD team has expressed on their forums that there is a "team working on this", but there has been no word on time frame of implementation of shared folders since it was announced by mddimmick on October 18th 2017. Until this is implemented I would not recommend this product.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The best cloud solution!

    Posted
    MSB113
    • My Best Buy® MemberMember

    This personal cloud solution is unparalleled. I’ve had it for over a year now and it’s still going strong. It’s easy to set up, the software interface is a pleasure, and it’s suprisingly fast, even when outside the house! I’ve convinced so many coworkers to pick one up because they’ll see me accessing it remotely and think it’s the coolest thing (which it is). I also LOVE the plex server feature. It lets you very easily turn this thing into an always-on plex server so I can remotely watch movies that I’ve stored on it through the beautiful plex interface. It’s a really awesome little machine for the price!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OK NAS but needs improvement

    Posted
    Siatidemon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The MyCloud Home is great for local network storage. You can storage any file and search them via your file explorer (if using Windows). But as a Cloud storage it needs greater improvement. You can only search and transfer pictures or videos, no music or documents using the MyCloud app. You have to use PLEX which only allows 1 user unless you pay a monthly fee to stream music from the MyCloud Home. I tried to use it for over 1 month and didn't like the restrictions so I returned it to purchase a more unrestricted NAS.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent with a slight draw back

    Posted
    ALlama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The design of the NAS is very nice. White plastic with a textured modeled finish. It comes with two drive bays that you can use as a single large storage or in a Raid that allows you to have a mirror back up at the sacrifice of having only have the Storage. The app works ok on Mac OS, but it doesn’t allow for searching for files it’s a small detail that isn’t a complete deal breaker, considering the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Setup, Easy To Use

    Posted
    MediaTouch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love this NAS! Just wish I would have purchased a larger capacity since it gets cut in 1/2 when doing RAID 1 (mirrored). So easy to setup and easy to use. Setup multiple users too that cannot see the other people’s files and folders. Might sell this one to get a larger one...we’ll see.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very happy

    Posted
    HomeUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my second cloud backup drive. This recent purchase is for my dad. Setup is easy. I just used it on my server yesterday to retrieve a file that became corrupted. I had to go back 4 versions to get one that was intact. This sure did save me a lot of grief.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Easy setup, slow speeds

    Posted
    MyReview
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this product thinking the newest generation would be faster than the previous MyCloud. The speeds are indeed slower, and the web apps seem to be taking a step back. Setup is easy, but performance is lacking.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing!

    Posted
    TGDG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Used it to set up a server and store information on. Allows you to run a Plex server and stream two streams at a time. Amazing!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A plus!

    Posted
    Slinden
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Does everything as advertised. Easily access my files from anywhere I need too. Plus I know it’s backed up twice just Incase something happens.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great network storage

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great for network storage, you can also back up your photos and videos from your phone anywhere you at.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love my Western Digital - My Cloud Home Duo

    Posted
    Spitfire
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my WD - My Cloud Home Duo. This is a must have for anyone with storage needs that includes the added safety of back up drive.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to install. Great took!

    Posted
    Kennsf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This device was very easy to install and use. It's solved a big problem for me by making my files available over the cloud.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Mixed feelings

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased as a backup unit. Setup and configuring was easy, but speedswere very slow for read write.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Slower than the older ones

    Posted
    yassinata
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It was compared to an older my cloud and found out to be slower.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    My Cloud

    Posted
    safaribill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to install and use. Works well. Allows me to access data as I travel.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing storage

    Posted
    Charlie22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to install and easy to use, lacking additional security

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy install

    Posted
    ralvarezjr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This NAS was easy to install and easy to back-up!!

    I would recommend this to a friend