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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2627 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,627 reviews
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great Device For Price & Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up please portable hard drive as an upgrade from my usual USB stick! I was able to store several photos, documents, and PDF documents without a hassle! The usb 3.0 helps items transfer quickly and securely with the added password encryption availability on this device! Now, unlike my USB device; if the drive is ever lost, I don’t don’t have to worry about my data being compromised as it is password-protected! I would definitely recommend this to others if your looking for a drive on a budget and need the added data security!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Data transfer unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does every thing i need. Accessig it is simple. I like the small profile.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great hard drive external storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my playstation 4 does excatly what it needs, small, powerful and fast. Sleek design and got it at a great price for the storage capacity. Would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD USB 3.0 1TB Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Hard Drive It really took a load off my hard drive I had over 1400 Pictures and Videos. It's great if you need extra storage space Is convenient just plug it in A 3.0 USB. I recommend this I gave it five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 4 out of 5 stars

    Simple Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an older one for several years. Got this one for my wife. Good size for carrying around in purse or briefcase. Not much more expensive than thumbdrives and shoulld last longer and holds more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Light weight, plenty of storage and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Safeguard your Data~!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and portable - this passport has large storage capability and is easy to use to backup your pc pictures and data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Hoping for the Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great capacity. As long as it doesn't quit, it should be good for a number of years of storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Amazing Backup Device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport (1 TB) is amazing. I have used it as a backup for my laptop for several years. The storage capacity is huge and it is so easy to use to backup documents and retrieve them. The device comes with a 10-year warranty, including being able to retrieve files if it becomes corrupted. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Great portable drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and portable, speedy for writing large files and then sticking it in my work bag

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Excellent product. 1T for less than $60!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older Western Digital SSD and it has performed flawlessly, so when I needed a second SSD, WD came to mind right away. Easy to set up and use. I like the extra security of an external solid state drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is super easy to use. It holds so much more than I need. Looking forward to reliable long-term backup.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Excellent WD Backup HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD produces excellent hard drives and I’ve used them for years. I’m using this one for the backup to my Mac mini HD. It was easy to reformat for the MacOS and runs silently. An excellent device, as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, and very compact. Plenty of memory to back my information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy convenient backup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. fits in your pocket and easy backup for pictures on a long trip so you don't fill your computer HD

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good storage space for pricing of products

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    external drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good needed extra storage price was good should be enough for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    WD Portable Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this compact external Drive. It makes my Back Ups secure and within reaching distance. I feel my info is safe when it is in my hands and secured by my own Passsword and locked away when I am not at the computer. The 1 terabyte fits my needs, and if I need to go larger, there are more Passports with a larger capacity available.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great for price point and storage amount

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these. They're great for the price point and the amount of storage you get. They're also nice and slim which makes it great for storing away easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to use. Very fast performance. And a great price as well!

    I would recommend this to a friend
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