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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.7 out of 5 stars with 2573 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the My Passport 1TB External USB 3.0 Portable Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and the reasonable price point. While some found the instructions lacking, the overwhelmingly positive feedback highlights its user-friendliness and overall value. The positive aspects significantly outweigh the minor criticisms regarding the included software and documentation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,573 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Competitively priced: The My Passport offers good value for those seeking portable storage without breaking the bank. AES 256-bit hardware encryption: Your data remains secure, even if the drive falls into the wrong hands. Solid software suite: WD provides useful software tools to enhance your experience. 3-year warranty: A well-backed option for peace of mind. Cons: Dated Micro USB connection: While functional, it lacks the speed and convenience of modern USB-C. Slides around on your desk: The smooth surface can be a bit slippery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Data Transfer and Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive so the technical support team could help me transfer my data from an old computer. The service and attention I received were outstanding. The staff was knowledgeable, efficient, and very friendly throughout the entire process. Everything went smoothly, and I’m very satisfied with the result. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with plenty of space. I was looking for an external hard drive to for additional storage space and this has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last me years and so much money saved!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for one of my college classes to store photos and material for my films I made. And it is super easy to use and format, never crashes, and saves up so much space, both storage and pocket wise!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Terrific little hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a hard drive for back up asap as I had brought my laptop to Geek Squad for a check up and had not backed up beforehand. Bought this drive while at the store- Geek Squad backed up my info before they started working on the laptop- that was awesome! They had my little drive all ready to go when I picked up the laptop. The drive is easy to connect and for me way more than enough space. So I have lots of space to grow as my files grow. And the drive is smooth, small enough to easily pack & feels classy! Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    ExternalDrive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and thin great for all your storage needs. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Is faster than my WD Ext. Hard Drive (that I was told was fast because it was used for gaming).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    IT WORKS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works. It is exactly what I wanted. I does all the things I desire and it is very compact and convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    No Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had problems with the purchase of new hard drives. All of my WD passports have worked flawlessly. I bought two of these for the purpose of keeping a good clone of my work stations on a regular basis in the event my computer hard drive fails. High recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect size and price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new external hard drive and this was recommended by the Geek Squad. It's sleek, easy to use and was very affordable. Perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    does what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wd external hard drive. it does what you want it to do. works with no problems at all

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Save the important files!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must to have in everyhome! Dont rely on your phone to save important pictures or the cloud its good to have a backup and also lets you go through pictures to try and organize. Backups are important!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good for Traveling since its small and light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard drive is thin and easy to store and the drive itself is easy to operate since all you need to do is plug it (No additional installations required)

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    WD Passport Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd WD Passport drive I’ve purchased. 1st on lasted about 4 years before it became unreadable. While it was working, it was very reliable and a workhorse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use so much better then a zip drive and 1 tig of memory. You can't go wrong with this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to. Storage for files, photos, documents. Also has encription. Its also nice and thin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive external storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my playstation 4 does excatly what it needs, small, powerful and fast. Sleek design and got it at a great price for the storage capacity. Would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Professional Matters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in criminal defense so I need a product that I can securely upload documents to, this does exactly that. It's a bit cluncky with the wire but overall the capacity is great, my documents are password protected and the upload speed is very fast. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy use. Did exactly what I needed done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit had enough storage for all my information. Easy to use. Price a little higher than I wanted to pay but what isn’t. I like the portability and offsets the cost. An employee suggested it to me and worked great. I was wanting to download info as my computer crash but hindsight is 20/20. Now I won’t be blindsided next time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    1T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the same hard drive all the time it’s easy to manage and works well with windows and apple

    I would recommend this to a friend
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