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WD - My Passport 1TB External USB 3.0 Portable Hard Drive - White-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 7962 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 7,962 Reviews
  • Rating: 5 out of 5 stars

    For XBox One S

    Posted
    Breezy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this for my XBox and nothing could have been easier to configure/format. Using this drive is seemless and allows me to download a lot of games and simply play off the drive. I can’t really tell any difference from playing off the internal hard drive vice the passport. I keep it plugged in via the included USB. It’s 1TB is double the 500 GB internal drive on the XBox. If I downloaded every game available for free I could fill up this drive but haven’t come close by downloading just the games that I want to play the most.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not Backward Compatible with all devices

    Posted
    Bubba764
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to back up my current computer and an old Windows XP computer that I want to get rid of (which has USB 2.0). Before buying it, I read reviews and questions and answers and it stated that this portable drive was backward compatible. But after trying numerous times to connect to all of my USB ports, I was unsuccessful. It would not recognize the external hard drive. I even had a friend who works on computers try and he was unsuccessful as well. It works great with my current computer which is running Windows 10 and USB 3.0. It's a good product, but just be careful if you are trying to back up older computers.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Poor Instructions -- Not easy for beginners

    Posted
    JoeKid
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While this external hard drive probably does what it is supposed to do (back-up files in case you need to retrieve them) it is surprisingly difficult to figure out. Inside the box, the only "directions" was a tiny slip of paper with a website. Even at the website there seemed to be an assumption that the user already knows what to do. No "getting started" or tips ... After using the backup function to copy some files off my dying computer, I tried to restore the files on my new replacement PC, only to find out it seems to only want to restore the files to the same PC they came from (?)

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy inexpensive reliable backup

    Posted
    cinemabon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Instead of paying $10 per month or more (that's $120 btw) for cloud storage, you could spend $50 or less and back up a terabyte of data on this external hard drive. I've been using Western Digital products (My Passport) for almost two decades and I've never had one fail on me yet. If you toss your hard drives around, they will develop problems. Handled correctly, they'll last for years and so will your data. Another advantage is that you don't need the internet to backup your hard drive. I have close to a hundred movies, over ten thousand albums and two decades worth of writing with room to spare. A terabyte can hold a lot.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works Slick, but Install Cumbersome

    Posted
    bstrong
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Once you get past the cumbersome install, the Back up works slick and only backs up what's changed. There was no Quick Install Guide included as advertised (unless it was one line in the Readme file on the disk). The WD Discovery.exe installed apps and utilities, but not the Back Up function, which is the main ingredient. Found a button on the Apps tab to download this function as a separate step. It didn't install the Security function either, but I skipped that feature. Info about basic functions were buried and scattered throughout the online FAQ's. All this was time consuming.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Using for PS4 Extended Storage

    Posted
    johnnydico
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As the title says, I purchased this to use as extended storage for my PS4 right after the 4.50 update made that possible. I read reviews on this drive including reviews where others said they were using it with the PS4 before I purchased it. I also checked other external USB 3.0 drives. The reviews were all good for this drive and I have been using it as extended storage with the PS4 for about a month now without any issues. Speed and reliability is very good. I would definitely recommend this to anyone looking for a fast, reliable external hard drive or to someone looking to extend their PS4 storage capacity.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does what it's supposed to for a reasonable price

    Posted
    jeffnvabeach
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    While on business travel I needed an external backup drive on short notice and on a budget. After comparing what was on the shelf at the local Best Buy I choose this one. The laptop I used this drive with did not have a USB 3.0 port so I can't speak to the maximum transfer speeds, but it certainly wasn't any slower than my old drive. As for use goes, it's mostly plug and play. I did not like having to install an additional app on my laptop to enable password protection on the drive which is why I'm only giving it 4 stars. Despite that, I think it's still a good buy for the price and pretty easy to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Steady-Eddie WD portable drive... As usual!

    Posted
    Gadgetguy2014
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this drive for my wife as a quick single-cable solution for her Time Machine backup needs on her MacBook Pro. WD portable drives are religiously reliable and this one has been no different. I own two of its predecessors myself and the price/GB/Quality is a good ratio. I'd like to see more SSD offerings from WD in this space for faster backup and larger replacements for Thumb Drives but I hope they stick with the Micro USB 3.0 interface and begin to offer cables for USB-A and USB-C applications. That will be useful for the future but for now this is a good drive that does what it needs to do quickly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    WD Passport makes a good fit

    Posted
    JoelfromCarsonCity
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While I like the WD Passport for its slender build and high-capacity (1TB in my case), I have found it to have issues at times with the Windows 10 platform, receiving error messages on several occasions that the Passport had needed to be scanned and fixed. Considering that I have had more experience with Windows-based problems since 1997, I'll try to give Western Digital the benefit of a doubt and look further into any communications glitches between it and Windows 10.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great backup drive; looks cool...

    Posted
    Shawnee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Originally, this was going to be my travel drive due to its cool color and modern look. However, I found that the rounded corners of the WD Elements drive (which I bought the same day) make that the more portable option. So, this drive stays home, very capably replacing an old WD My Book I used as a backup drive. It was so easy to connect, and I started transferring my files in minutes (I did not use the included software). I'm happy with the drive overall, and will buy more if WD makes them with rounded corners!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Little Hard Drive

    Posted
    SharyC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for a portable hard drive to back up important files and pictures that were on my desktop computer. This one fit the bill. It is small enough so I can put it in lockbox for added security if I want to and it will hold more stuff than I probably could amass. It was on sale which made it another added bonus. My "tech skills" are about average, so I had a little difficulty with the setup. It wasn't really that hard, it was just that I was over thinking everything. I also liked that I could get it a color other than black. All in all, I am very pleased with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy with my Wd portable drive

    Posted
    janisfern
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best Buy recommended that I purchase this 1T WD My Passport to back up my information when they replaced the crashed hard drive of my laptop. They actually gave me a choice of two and I chose this one. I am very satisfied with it. I use it very often to retrieve information from it that I no longer need to store on my laptop. It was an investment worth making. It is so portable that I can take it anywhere, whenever I need to.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hard Drive Backup

    Posted
    Tcarr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had no method to backup my hard drive on the new HP Envy 360 I bought in Aug. After a return to the store for a lock-up on my laptop the Geek squad suggested I speak to the sales staff about the options available and this device had a 1 Gig storage capacity which is more than I would ever use. It is set for automatic backup now and I can start the backup at any time if I choose to. So far I have had no need to retrieve the content but I did review the files and they are being updated so I have a better feeling about not losing the data I have on my laptop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job well

    Posted
    Scott9282
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only gave this 4 stars because I find it slightly non user friendly. The interface seems a little clunky, however the drive does the job. Once I got it set up there are no issues. I backed up an older computer prior to buying a new one. This gave me the security in knowing I wouldn't lose anything. Once I plugged into the new computer I found all my files that I had manually dragged and dropped from the old one. Didn't lose a thing. Worth your money. Buy this, you will probably have no interface issues (I can be a bit of a Luddite so it's probably me not the software).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact and pretty color

    Posted
    Cherbear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My daughter's computer ran out of space so i wanted to get her something that was compact and looks cute. The blue is a pretty color and its kind of shiny. Works great. I just plug and added the path to the game she wanted and moved over her Origin content and all is good. Sims3 and Sims4 all moved over, flawlessly. Plus WD has a lot of software that you can use, for free. Just go to their website and click on support.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product & Great Support

    Posted
    viking45
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My machine is using a Vista 64bit operating system with a USB 2.0 port. I was looking for an external hard drive to backup all my programs and files. This Passport drive is backwards compatible so it works on my system and, when I upgrade, it can be used on the new OS too. The installation was intuitive (just like inserting a thumb drive), easy and worked perfectly. I messed up when disconnecting the drive and had trouble reconnecting, so I called user support. While on the phone with them, they walked me through reconnecting and everything is fine. Great product and great support.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Western Digital is the way to go!

    Posted
    Vince
    • Verified PurchaserVerified Purchase

    I buy nothing but WD these days. I never had one fail yet. I had about four Seagate drives die on me over the years. They work just like they should I only buy the 1TB models because it seems these are the most reliable but I'm probably just paranoid. I will be buying more. I love how they have many color options it makes it easy for me to organize my files. It was smaller then expected and the software makes backing up my data a breeze.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Piece of Mind

    Posted
    Jojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I don’t worry about losing files anymore. In the past I have lost data files and pictures etc. I also like to have this info in front of me not in a cloud. I really like my Passport. It is on autopilot. The set up was pretty easy and strait forward. The dashboard is easy to use and guides you through set up. It runs in the background and I don’t notice it except for confirmations that the back up occurred. Once you do the initial back up it’s fast, easy, and automatic. Since getting it I know everything is there.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic backup device, Great Price!

    Posted
    Virginia
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a new backup drive of !TB to backup my computer which was in repair. I did not have one available and the agent showed me a current offer which when renewing the Geek Squad Tech Repair contract to Total Tech Support I would get a discount on the external hard drive...it was a great deal and could not pass up. I purchased the drive, got my computer repaired and backed up all in one stop. I have total several of my friends and they said they wished they had known about this before....Best Buy has been our "go to" place for electronics. Thanks!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect for moving files between devices

    Posted
    Apollokid
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Needed a faster portable hard drive with usb 3.0 data speeds. Usb 2.0 no longer was an option because of big files. The hard drive is easy to use. I use it for my xbox one s and ps4 for files only. Xbox and PS need to format the drive in order to store games. PS4 still uses the FAT32 format and does not read NTFS. XBOX supports NFTS but does not allow you to partition part of the drive. You have to format the whole drive which sucks. PS4 is probably the same with formatting the whole drive but have not tried since i don't want to use FAT32.

    I would recommend this to a friend