Customer Ratings & Reviews

Difficulty loading due to Windows 10 and WD support was of little help - finally solved that problem on my own. Does not always back up as scheduled. I would only recommend with qualifications.

It indicated that it was set up to update every day. Only worked a couple of days so we took off that automation system and just used Windows Backup and it works fine.

I'm not sure if it's my computer that is having the issues or if it's the external hard drive but it's very annoying to have issues every time I try to stop it from running so that I can unhook it.

For this price , the product looks reasonable , only drawback i see is the design. it seems to be very old looking and not trendy . The speed of the data transfer is excellent and its auto-backup feature is very handy.

I had to buy one of these when I took my PC into Best Buy in order to have my data backed-up and transferred. Better to buy one in advance and routinely backup your data at home so you don't have to pay to have it done.

Not as easy to use as I hoped. Wish it didn't import everything every time it's inserted, which just uses up storage space for duplicate data.

The case is not more protective than a plastic bag which makes the cost not worth it. If the size was larger I'd under stand but this was the cheapest option in store and still was pricy

Lacks a little bit of toughness for being portable. I had to buy this one as a backup because my last one had a malfuctioning hard disk. Might be worth the extra money to get the solid state portable drive.

Its a commodity that is required in todays world, but remember these backups don't last forever. I lost all my songs on a backup system so you constantly have to update.

Had to call and ask for instructions tried to then do myself could not,was told by geek squad that on screen instructions would be there was not had to get my neighbors to help

I always worry I will lose all my stuff saved, and this does not help. It has not yet deleted anything but when I plug it in, it tells me there's a chance some of my files are corrupted or missing.

this kindle cover has a flap that's supposed to fold in to form a stand. It really doesn't work at all if your kindle is on a smooth surface- flap just slides flat...

Bought this to have hard drive recovery data saved on here. Didn't use because cost of recovery too high. When I get it back, I will use to backup files on new pc.

Good unit, works as expected. Satisfactory backup and recovery device. Serves the purpose of this customer who will utilize my backup device satisfactorily now and for years to come

I was extremely upset that all of my programs-office, power point, excel, etc. were not put back on the new hard drive. It's ridiculous that that couldn't be done.

I thought i bought a decent computer with lots of memory and i thought i could empty my computer on to this and be good. It has seemed to be just a back up not a storage extender.

I bought a sea gate but when I went back to best buy the ran out so they recommended WD passport so far its faster easier to transfer files and the cord is way thicker .

No issues backing up my computer. However, I do get an error message each time I shut off my computer, which should not happen each and every time.

We purchased this to use with a Mac Book Pro & an Xbox Box One. Wanted to use it to store video streaming. It is not user friendly to get it to work between the two devices.

Due to drive configurations and Geek Squad installing my existing hard drive into this new CPU, purchase of this external drive was not necessary, so a credit was issued.