Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the portability, size, and overall performance of the My Passport 1TB External USB Type-C Portable SSD, with many praising its compact design and fast speeds. Positive feedback also mentions the ample storage capacity and convenient connectivity options. However, some users have noted concerns regarding heat generation and occasional compatibility issues with certain systems. A shorter-than-ideal cable length was also mentioned as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 693 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to save everything from my old PC to install on my new one with plenty of room to spare..

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Small is the Way to Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. So much storage in something that fits in my shirt pocket. SSD is definitely the way to go. Wanted to stick with a known manufacturer..Western Digital

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Good little HD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fast for data transfer. Does get a bit hot though.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and speed. Excellent for backups or even working with files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    5/5 for a harddrive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, I only wish that I bought a bigger one. SSDs make things faster. I will definitely buying an upgraded one.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Great little SSD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of space for storage. Nice size and the price was right. The only problems I had was with shipping. It was shipped via FedEx and it never arrived. looked like FedEx lost it, Best Buy was good about a replacement that I went and picked up at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Small, but Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable hard drive was a lot smaller than I had expected, but that made it easy to carry around! Great to also have a lot of storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    WD - My Passport external drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on my Mac for backups. Formatted easily and never a problem. Super small form factor makes traveling with it super easy. Highly recconmended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Super Speed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant before buying this as some reviewers said you can get the transfer speed as advertised, but I have it a try. I use it with my MacBook Pro and the speed is blazing fast. Transfer 10GB less than 10 secs. However, it gets warm really quick. It makes me doubt its reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great little drive!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY Happy with this little drive. Speeds are at or very near what I would expect from an SSD. Very compact, fits nicely into my back-up drive portable case as an additional drive when working on pictures or other items.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Excellent decision

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and very handy for carryon. The size is like a credit card and doesn’t get hot as other brands

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Like 4 or 5 credit cards thick!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it's just a bit longer than a credit card in size! Couldn't get over the stupid convenient size - I threw it in my pocket and it was very easy to carry. WD software was easy to get set up for my back-up files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for Developers to store code!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I am an entry-level developer and need to always have a copy on me at all times. With this product I not only get to walk around with my code in a small portable form, it is also password encrypted so I don't have to worry about other people accessing my work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Passport my data

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as I was doing a data transfer between two computers. Geek squad assisted and Passport has worked throught the transfer and provided back-up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUY IT. ITS WORTH THE MONEY!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few years this bad boy is running strong. gets the job done and I put all my games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Smaller than expected, super fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised when this arrived in the mail - it is much smaller than I thought it would be! Barely larger than the size of a business card, yet is super fast. Can easily put it in my bag without worry of it being too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ssd use if for gaming as I don't like having games installed on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Excellent until it failed after 8 months

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I got the one out of several thousand that fails for no apparent reason. It worked great before failure. Data copies over to it extremely fast. Cost effective when on sale. I kept it plugged in to my iMac 24/7 and was never concerned because it never felt too warm to the touch. Usually shut the computer off a few times a week to give everything a break, but apparently this drive didn't like that. It just disappeared from my system randomly and now won't show up. I've tried 3 different USBC cables and tried it on my MacBook Air as well. Nothing will recognize it, and now almost half a terabyte of data is gone. Thankfully most of it backed up (this is why you make backups of your backups), but... not sure I'd trust this particular device again for my use case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Extremely Compact and Portable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this to backup graphic designs and photos. It’s the size as an old school iPod Touch and it’s fast and easy to use. I did buy it as a Black Friday deal so I don’t know if I would recommend it at full price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Pocket Size SSD

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact and great price, works very easy and will recommend to anyone.

    I would recommend this to a friend
Sponsored