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Customer Ratings & Reviews

Your price for this item is $134.74

Customer reviews

Rating 4.7 out of 5 stars with 5059 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,059 reviews
  • Rated 3 out of 5 stars

    Storage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage makes your computer freeze 11111111111

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just ok. The drive is already making noise after about a week of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, it will do for what I need it for………………..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of space but confusing set up for mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call support to help set up. Once we got it set up it was pretty easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are issue with the delivery process. But I got my refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Using WD-My Passport with a Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to use this drive with a Mac system and I am still trying to find was to copy/move data off my Mac to the drive without doing a backup. When installing the software that came with the drive for the Mac, it wanted access to share information and login information that is not good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't drop it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to use this item. It fell out of my hands on the second day. Unfortunately, it was a cash purchase and I wasn't able to find the receipt either. Make sure you don't drop this thing!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It just stopped working.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 days ago. HD was working well until tonight. Was playing Heroes of the Storm. Had 2 more games stored in the hard drive. Just now it stopped working and made weird noises. Does not show up in my computer but the computer recognizes something is connected. returning tomorrow. very unhappy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    backup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, no problems only been using for less than a year though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably a great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this with my iMac and just had no luck. Returned to store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have not used it yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to set it up when I need it. But looks cool. We shall see

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids xbox set it up and didnt think anything more of it. At first it seemed to work just fine. Now that it is past my return date I notice that when they turn the xbox on it doesnt recognize the hard drive like my other ones. The only way to get the xbox to recognize the hard drive is to unplug the USB and plug back in every time you turn the xbox on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    trying to figure out password for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could use a password but I have not been able to. :-/

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Software Sadness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the WD software was a challenge. Would not identify the drive in the software although Windows can see the drive and I can store data on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after about 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using this disk for time machine backups for work. The drive mounts, but I cannot read any data from it, and the Mac's storage utility app and time machine could not access the data after a reboot. Fortunately I'm not suffering data loss, but I'm not amused, the ability to restore is what matters not just backing up, and now I can't do that. After reformatting the volume, I can back up to it, but there are still issues, sadly MacOs cannot see the smart status. I'm going to need a more reliable volume.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding technology! This is a huge bang for the buck.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Data Recovery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposedly the fine print on my signed document for the recovery services warned that it might all not be recovered. However, the $500 estimate describing the files to be recovered did not indicate that some file would not be recovered. I don’t feel that I got what I paid for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to read instructions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions require a magnifying glass to read. It's like they're trying to save paper, or maybe they don't want you to read them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now and days this is as basic as it gets. Nothing special. Does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Memory for backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it's very slow. I would like to see a faster download.

    I would recommend this to a friend