Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 2218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and reliability of the My Passport 2TB External Hard Drive. Many appreciate its compact size and affordable price. The fast USB 3.0 transfer speeds are also frequently praised. While some users have expressed concerns about the included software, the positive feedback on other features outweighs these criticisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,218 reviews
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Excellent External Drive!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, durable drive. I use it for my Xbox One. It has lasted this far with very few problems. Overall, I'd say it is worth the price and purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Good price for a large size hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a backup drive on a PC. The price was good and the drive has been working perfectly since I installed it and set up the backup routine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. Files can be moved seemlessly from the computer to this hard-drive. We placed a lot of pictures/ videos onto this device. I am very well pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good productAre use this for video games storage it’s less expensive than buying the one for the PS4 works just as well would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product saved my life. Instead of replacing the motherboard i was able to place ALL my information and its an easy hook up to Any other computer through usb

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Bought for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for external storage for PS4. Easy (though a little long) to move games over to this external. Hav always liked WD externals - would buy another easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    2TB Back up drive

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. 2TB size large enough to back up files of 4 computers in our household. Easy to attach and fast to move files over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice External Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact size is amazing. Could fit in a pants pocket. Plug it in to a USB drive and it's ready to go. If you need a backup hard drive, this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect to extra storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to expand the storage on my Xbox one and it worked perfectly. Super easy to set up and has more than enough storage to download the 25 games plus some

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good 2TB External USB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to run. Stores photo and data with ease. I am able to copy files from my c drive. now I don't have to worry about my computer crashing. I have full back up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Backed up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got plenty of space now with this new device. I can take all of my files/movies/music with me to any computer now. With the WD backup my files stay safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is perfect for holding all of the pictures that I have taken. It definitely frees up space on my computer. Just plug and play. It’s that simple!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to setup and use. Now have plenty of backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the GS install a new TB hard drive in my computer so I wanted equal backup storage. I like the fact it easy to use and plenty of room for my files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plugged it right into my laptop, installed the program and started saving everything on it. Now I feel secure having everything backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried multiple hard drives and this by WD was one of the best that I have had. I had a a 1 TB previously, now I went for a 2TB. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the 2nd external memory that I have purchase and same brand and never had any issues. easy to use excellent for storing pictures and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for storing files, and music. If you want a simple travel HDD, this is not a bad choice to get. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Simple to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've downloaded over a 135 movies and 6 full seasons of 14 different Tv series and haven't begun to put a dent in the memory. It's very simple to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    easy to use - tons of storage!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup - small, portable, and never have to worry about running out of storage when backing up my laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for external storage for my PlayStation 4 and for the price it was at it's was worth every penny to get so much memory at so little cost

    I would recommend this to a friend
Sponsored