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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 420 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the My Passport 2TB External USB Type-C Portable SSD's small size and portability, making it convenient for various uses. Its speed and large storage capacity are also frequently praised, meeting users' expectations for performance and data storage needs. While some users noted that the drive can get warm during intensive use and that the included cable is short, the positive feedback on its size, portability, and performance outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 420 reviews
  • Pros mentioned:
    Size, Speed
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    SSD drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, fast, rugged SSD drive for traveling stuff. Only issue is that the provided cable is very short - like 4 inches total. It does include a USB-C to USB-A adapter, dual ended.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    A Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to back up my aunt's old computer. Easy peezy plug and play and good to go. It's small and unobtrusive; it's a great buy, or should I say..a best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is very thin and light, perfect for traveling in a small laptop bag. It is fast. I get 1000MB/s with it connected to a fast USB C 3.2 port on either my laptop or my desktop. I use it to transfer files between my desktop and my laptop - mostly photos and videos. I also use it to do backups of my laptop. I like it so much that I bought a second one. I got them at a great sale price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Performance Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has always been a trusted name in storage, and this portable SSD mostly lives up to that reputation. Pros: Fast performance with solid read and write speeds Ample 2TB storage capacity Reliable for everyday data transfers and backups Cons: Occasionally hangs when transferring very large files A few minor issues experienced when unplugging the device Overall: A dependable portable SSD that delivers on speed and capacity, with only a few small quirks. Good value for the performance it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily transfers info from my phones to free up space! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Photographer’s best friend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mighty machine! Wife takes a ton of pictures as a photographer as well as of our kiddos and needed more secure storage for them all.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    WD external 2 TB SSD review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, fast. Comes with USB-C cable and adapter for USB. Definitely the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Small and Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small yet very fast and powerful. I've been using Samsung for years but I'm now a fan of this WD SSD

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly and very fast when transferring documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport For Everything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the size of the external hard drive. Works for computers and consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great. One of the best products I have ever purchased from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Storage capacity

    Rated 5 out of 5 stars

    Handy portable storage device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy storage device that I use to back up my two laptops. It is fast. The small size is convenient. It easily fits in my shirt pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Used to backup data files from a corrupt account on Windows 11. Super fast and easy to use. However the cord is very short.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great with troublesome Time Machine caveats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With MANY caveats, this is an extremely useful upgrade to My Passport Ultra HHD. The form factor, weight, warranty and USB-C connection is worth the $$$. While the HHD from 2016 is still going strong, it is an HHD and the Time Machine Back Ups I've been using it for do have a lifespan if the HHD fails; which they can and will. The Passport is a SSD so Read & Writes are faster, no vibrations, will last significantly longer and comes with 5 year warranty instead of the 3 year with the ULTRA. The SSD doesn't get as warm as the HHD due to no moving parts, and can slip into your pocket with ease. CAVEATS as noted: My Mac Pro Intel using Disk Utility took many attempts to erase and format to Mac OS Extended Journaled and then APFS for Time Machine Backups. Received consistent Failed attempts. Took many partitioning adjustments, Mac restarts, unplugging Passport and attempts to finally get a viable automatic backup available but this Passport finally succeeded. While I would recommend whole heartedly for use with a Mac or Pc as a backup or drive extension; if you want to use for Time Machine, I hope you have an easier time than I... Another word of caution, this SSD comes with some Paragon software which you don't need and I'd advise not to use as it's not ready for Monterey but can be used in pre OS's.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great drive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy, quick, and small backup drive. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Fast, does the job, gets hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast as described, small, and portable. Only downside is it gets fairly hot when running large imports and exports. Other than that its a solid drive! I think ill go back to my Sandisk Extreme Pro next time though, it doesnt get as hot.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight ..very compact in size ..speed is also good

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Storage capacity

    Rated 5 out of 5 stars

    WD HDD for backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is fast (as advertised) and will provide the storage I need to back up my photos, music and other important documents I have. I like the small foot print it has and the USB-C connection as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    My first SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small SSD drive to hold my recovered photos from a previous HDD failure. It small, light, and very fast. I haven't had it for long, but it's doing the job. Always backup your important memories.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fast. Transferred about 500 gigs and I turned around to get coffee and it was done before my coffee was finished! Wild!

    I would recommend this to a friend