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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the My Passport 3TB External USB 3.0 Portable Hard Drive's storage capacity, portability, user-friendly design, and reasonable price. Many users find it to be a reliable and compatible device, especially for Mac users. While some customers had initial issues formatting the drive on macOS, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 825 reviews
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    tiny item, big storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how compact and light the drive is, and the cover is very durable fabric. the cover has straps that keep it from opening all the way after unzipping, so the contents don't come tumbling out, and there is a pocket that's big enough for the cable and a thumb drive. the drive itself is the size of two decks of playing cards side by side. it comes in different colors - I got blue so i could find it on my desk. i love my purchase. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device in order to place all my memories that I've experienced as we travel abroad. Go pro's and cameras fill up quick and I needed more and this passport was perfect for my needs. I'm truly happy.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Storage
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is portable and small. The internal size (3TB) and the physical size of the drive made me interested in purchasing. It does come pre-loaded with manufacturers software (back-up software), if you just want a blank raw drive simply delete, otherwise it's a great portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Storage

    Rated 5 out of 5 stars

    Nice 3 TB USB memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the WD 1 TB model for 3 years without any problems, so now that I needed more storage, I bought the 3 TB version. Nice performance, handy, and the yellow body differentiates it instantly from the 1 TB blue body unit. Comes with a 12" USB 2/3 cable, operates silently and doesn't get much warmer than hand temperature. The provided WD backup software is not so great; I use the free EaseUS Todo distribution instead.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Depends on what your doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good as far as storage. I’ve been taking all my pictures and videos off our old PC and transferring them to a windows ten HP laptop to edit. Problem is could not get this to be recognized From my old dell PC. Tried several things and it was so slow and aggravating. Most likely my PC which I am phasing out. I was able to slowly move everything with a simple USB memory stick to my new HP Laptop fot editing . This Hard drive was very compatible with the HP laptop and was recognized fast. The issue I’m having is that some of the old videos were taken and worked on with different formats. Examples would be roxio and Microsoft Windows. Also some were clips from a 8mm converted so there is some work to be done to make this all happen if at all. Not the Hard drives problem just technology changing and using different formats over the years. Pictures all loaded super fast and some of the videos as well. Time will tell if it will keep them safe. Best bet is if you have the storage keep them back up in two places so you don’t loose everything.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Storage

    Rated 5 out of 5 stars

    Great picture storing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of these because we take a lot of sports pictures. It’s a great way to keep your photos. Easy to use and the small size is great in regards to storage.Will probably purchase another one in the near figure.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great deal on a hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 3 TB hard drive on sale for 99 - 25 visa check out. I didn't need all this space but for the price of 2 TB I figure why not. I planned to store all my videos and pictures on this drive. I like how the cables are color matched to the drive and all my friends recommend wd because it's reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast, compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these for backup purposes. I love the speed and how tiny they are - only slightly larger and thicker than a deck of cards. I keep important family photos, videos, etc. on these, and store one at home and one in a safe deposit box off-site. I then rotate them every couple of months. As a computer user since 1989, I'm still amazed that something this inexpensive, small, and fast will hold 3 TB - what a world.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Storage

    Rated 5 out of 5 stars

    Great backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my 6000 pics and movies. It works great easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Portable

    Rated 4 out of 5 stars

    compact, powered by USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play, compact with only one cord for power from usb. Easy to use, shows up automatically on windows and mac pcs. Hopefully will last!

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Price, Storage

    Rated 4 out of 5 stars

    Massive storage at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refreshed look of the new Passport drive is great, but the price is even better. I purchased this drive as a mobile Time Machine Back Up to my MacBook Pro. I also partitioned the drive to allow me to download/share files. It's a great value for the storage and is obviously very portable. I would suggest purchasing with a carrying case, especially if you're mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Small, Fast, Effective and High-Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable storage options continue to evolve and the Western Digital Passport External USB series does the same: higher density, more Terabytes per dollar with USB 3.0 speed. The backup tools are easy to use and you can create a password-protected volume. It does what it's supposed to do: easy to use terabytes of portable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    makes gaming on ps4 sooo much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store up to 3TB of data on this Western Digital My Passport Ultra hard drive. Choose individual files to save or do a complete system backup with this compact drive. The small format makes this Western Digital My Passport Ultra hard drive ideal for bringing lots of files with you when you're working outside the office.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Portable

    Rated 4 out of 5 stars

    Nice Compact and Portible Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I really like the fact that I can take the Passport with me so that I can access my files anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Need more space for my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased WD My Passport 3TB external hard drive to be able store more game data for my PS4 games. This hard drive is easily is compatible to the PS4 system. Now I have plenty of disc space to store game data to all the games that I play.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    A fine drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned both this and a previous My Passport from 2015. This new version is cosmetically different than the old one, but other than that it functions the same. I didn’t use any of the included software, and I ran into initial issues formatting it on MacOS. WD has an article about how to do it properly on their website, and if you follow the directions it works fine. I don’t consider this a fault of the drive however since it’s a MacOS problem.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Price, Storage

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive comes at a great price, is portable and stores up to 3 TB of data. A pretty terrific deal!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PS4 Hardrive Upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new hard drive for my PS4 to supplement my memory storage for the mega GB games. So much memory is needed to store my PS4 games and this worked out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Very Good External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Needed A Portable External Hard Drive To Use With My Laptop When Traveling. This My Passport Portable External Hard Drive Was Available At A Very Reasonable Price, So I Bought It. I Already Have Past Experience With My Passport Portable External Hard Drives Since I Already Had One And Use It For My Home Desk-Top Computer. This Portable External Hard Drive Has A Lot Of Storage Space And Meets My Needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Meets Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a portable hard drive. It does what it's supposed to. and I got a great deal because it was on sale while cashing in on my BB rewards. WIN WIN!!

    I would recommend this to a friend