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WD - My Passport 3TB External USB 3.0 Portable Hard Drive - Red-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 724 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 724 Reviews
  • Rating: 4 out of 5 stars

    Depends on what your doing

    Posted
    Smoke1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far so good as far as storage. I’ve been taking all my pictures and videos off our old PC and transferring them to a windows ten HP laptop to edit. Problem is could not get this to be recognized From my old dell PC. Tried several things and it was so slow and aggravating. Most likely my PC which I am phasing out. I was able to slowly move everything with a simple USB memory stick to my new HP Laptop fot editing . This Hard drive was very compatible with the HP laptop and was recognized fast. The issue I’m having is that some of the old videos were taken and worked on with different formats. Examples would be roxio and Microsoft Windows. Also some were clips from a 8mm converted so there is some work to be done to make this all happen if at all. Not the Hard drives problem just technology changing and using different formats over the years. Pictures all loaded super fast and some of the videos as well. Time will tell if it will keep them safe. Best bet is if you have the storage keep them back up in two places so you don’t loose everything.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent External HD plan and simple

    Posted
    Backtoharmony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    One of the many ever evolving collection of external HD's to choose from at Best Buy, but the truth is this particular External HD seems to be faster than most when using with both my Mac as well as with my Dell systems. Extremely fast, affordable & full of preinstalled soft-ware to keep your precious DATA, photos and videos safe, rapidly retrievable and well organized. Over all I say this external HD is a more high efficiency type, when using most other external HD's on the market today, but even so this one is still reasonably priced and it does go on and off sale frequently. A very straight forward piece, and its easy to use, an extremely intuitive use process, no electric needs, no power source, USB plug-in and your done. They designed this device so a 7 year older can figure out how to use it successfully the first time, yep, thats how I like it!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    External died within a month and a half

    Posted
    photochick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I often buy externals and they have gotten more reliable in the last 5 years. Especially, WD!! However, I bought this drive at the end of November and within two weeks.. I hear the clicking of death inside the drive. I turned off my drive. I didn't use my external for a few weeks and the next few times of usage it seemed okay. I had an issue with it appearing on my desktop a few times when plugged in. Then another few weeks past and the EXTERNAL did not even show up on my desktop nor did the power light come on. Of course, by now... I have data on this drive that I need retrieve and GEEK SQUAD wanted to charge me around 3,000 dollars for this!!!! COULD NOT BELIEVE IT! I did buy the Best Buy protection, but unable to turn my drive in for a new one because I hope to still be able to get my data retrieved.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    WD-My Passport 3TB External USB 3.0

    Posted
    Mz3zB3LLa2528
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great product for purchasing to plug and play for any XBOX, XBOX ONE, or XBOX ONE S (which I recently purchased black Friday) The 500gb one, which after uploading about 5 games + the lego dimensions & The lego dimensions the Batman lego movie story pack, I began really running low on space; so had to troubleshoot. & went to Best Buy spoke to an awesome team member who definitely knew what he was talking about, and sent me the right direction, for extra storage space. Now that's aswesome! Directions: For this WD external portable hard drive; simply take home, open from packaging, & plug it in while the system is on & the Xbox One (S) will handle the rest. No noticeable lag in game load times at all. In fact, it may be a little faster. Best of all, plenty of room for games - load all you want, for some time to come! ;)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great system for backup

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used both Seagate Slim and Western Digital multi-Terabyte backup drives. I have never had an issue with either one. However, I do like the Western Digital backup utility better. When you drill down to find a file it has the same folder structure as my Documents on my PC. Easy to find things. It does save everything even old things that you may have deleted. It does not bother me at all because of the file naming methodology I have used for years. So, you have to be careful in finding your latest version. The Seagate utility has a lot of subfolders that just save what you did that day. So, finding the last version of a file is very cumbersome.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    tiny item, big storage

    Posted
    InsuranceAgent77584
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    love how compact and light the drive is, and the cover is very durable fabric. the cover has straps that keep it from opening all the way after unzipping, so the contents don't come tumbling out, and there is a pocket that's big enough for the cable and a thumb drive. the drive itself is the size of two decks of playing cards side by side. it comes in different colors - I got blue so i could find it on my desk. i love my purchase. highly recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable portable hard drive

    Posted
    Sheila
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    WD external hard drive is easy to use & reliable. When I started having problems with my Toshiba, I thought I'd give the WD a try based on reviews and a customer recommendation at the store. So far, so good. The Geek Squad agent recommended I manually copy & paste folders/files rather than relying on the scheduled automatic backup which became the problem with the Toshiba. It used up 1TB which I knew I didn't have in data...something about it layering and possibly missing data. I reformatted the Toshiba and manually did the copy & paste (or drag & drop) and it showed a ton of memory left over. I now have two backup systems I can count on. Thank you Geek Squad.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lots of space

    Posted
    DianeB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This external hard drive is easy to set up and has performed as expected. It can be set up to transfer files on a schedule (as long as you plug in the hard drive!). I however, can't seem to get my old hard drive by the same company to work. Wondering if you're only allowed to set up one at a time which seems silly. Both were set up by the Geek Squad at my local Best Buy but when I went to do the first download, the old one wouldn't work.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So glad I bought this Passport

    Posted
    btalk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought the Passport before making a cross country move to another state and so glad I did. Backed up all my data before we moved "just in case something happened to them in transit." A streak of bad luck, both my phone and my computer failed in the first month after arriving in the new location. Thank goodness all my data was backed up. Just plugged into the new phone and computer, downloaded my backup, and didn't loose any precious photos or data. So easy to use!.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Harddrive for your money.

    Posted
    Mystery1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This passport is awesome.I don't have to worry about Mechanical parts failing since it is small enough to carry around.I had no issues with this drive when I bought and opened it up.Everyone should buy this name brand drive.Just avoid bigger harddrives cause they break easy.This Harddrive is worth your money.This product powers up by usb only.I love it cause it saves a headache.Thank God WD made something with good products.This drive will probably last longer since it is designed differently.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A fine drive

    Posted
    Zach
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve owned both this and a previous My Passport from 2015. This new version is cosmetically different than the old one, but other than that it functions the same. I didn’t use any of the included software, and I ran into initial issues formatting it on MacOS. WD has an article about how to do it properly on their website, and if you follow the directions it works fine. I don’t consider this a fault of the drive however since it’s a MacOS problem.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice 3 TB USB memory.

    Posted
    Edddd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using the WD 1 TB model for 3 years without any problems, so now that I needed more storage, I bought the 3 TB version. Nice performance, handy, and the yellow body differentiates it instantly from the 1 TB blue body unit. Comes with a 12" USB 2/3 cable, operates silently and doesn't get much warmer than hand temperature. The provided WD backup software is not so great; I use the free EaseUS Todo distribution instead.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wishing & hoping & planning & praying

    Posted
    Texofile
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My last 1 Tb Passport, where I backed up all my files, took a six-inch fall and completely cratered, just three days after a thumb drive also fatally crashed. Didn't let it get to me, though. Rushed to Best Buy for a new thumb and a 3 Tb Passport external. Much faster and capacious. If I wrap it in bubblewrap will it overheat?

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does not work on older operating systems

    Posted
    Rebel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It will not work with Vista and other prior operating systems It seems they could make it to still work with the millions of computers out there, that still have Vista and prior operating systems. Called WD tech support. Took a long time for the customer service to even figure out and tell me 3TB model, will not work and is not compatible with Windows Vista. They gave no fix, no solution, and no alternative to being able to save data

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    LG Ultra Slim Portable DVD Writer

    Posted
    frsmithiii
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The DVD Writer is a tool I use regularly for writing and copying files for our singers at BBC. The player worked well for a while. But, I went to copy files this morning and the mini USB Connector in the back pushed inside the CD frame work. I called LG and they are exchanging the device rather quickly since it is within the warranty period. Thank you LG!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great external hard drive for PS4

    Posted
    Prevento
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my PS4 to add all my PS Plus games on & all my hard copies also. I was getting tired of deleting to make room whenever I bought a new game, but now I have all the storage in the world. I never had my PS Plus games downloaded​because I never had the extra space, but now I can play any of those games at anytime because they are downloaded ready to play, & still only used up ½ of the new memory.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast, compact

    Posted
    ddixon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got two of these for backup purposes. I love the speed and how tiny they are - only slightly larger and thicker than a deck of cards. I keep important family photos, videos, etc. on these, and store one at home and one in a safe deposit box off-site. I then rotate them every couple of months. As a computer user since 1989, I'm still amazed that something this inexpensive, small, and fast will hold 3 TB - what a world.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact, quiet, fast. Great portable drive

    Posted
    tnmats
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As the title states, the drive is compact, quiet and reasonably fast (especially when plugged into a USB 3.0 port). I've written about 2.5TB of data it (out of it's 3TB capacity), no issues at all. I use it often since I have my music backed up to it and listen to it while at work., zero glitches with playback and many of my files are 24 bit/192kHz audio. Well worth the money for backing up your files and taking them on the go.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    speed bump

    Posted
    wmpii
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I noticed the difference in speed right away when transferring large files (1-5GB+), taking only 2-3 minutes instead of 5-10 minutes or longer depending on file size. I work with large media files all day long, so the bump up in transfer speeds is really nice. The drive is very quiet while running. You wouldn't even know that it's on except for a tiny little LED indicator light to the right of the USB connector port.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great - when it works

    Posted
    techgeek62
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love these things - hold plenty of data, small form factor for mobility, fast, etc. When they work, they're worth 10 stars! The problem is that nothing lasts forever and it seems to be the luck of the draw (for me) whether or not these last more than 8-10 months...So "this" one is a geek squad replacement for a 10-month old unit that just died...all things considered though, I STILL highly recommend them!!

    I would recommend this to a friend