Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.8 out of 5 stars with 4306 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,306 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Extra Storage for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original PS4 with only 500GB of storage space. The PS4 Pro (and the newer PS4 regular) comes with 1TB. I was constantly running out of space on my console, unable to install new games, download updates, etc. and I was hesitant to upgrade to a $400 Pro just for more storage space. I also did not want to risk installing a new HD on my own. With the new PS4 update, it allows you to use an external hard drive as additional storage space. (Note that you do not need the My Passport that specifically says it's for "PS4" in the title. The standard USB 3.0 Portable Hard Drive will do.) I plugged it in and followed the simple instructions for my PS4 to format it, and voila, 4TB of additional storage -- thank god! I immediately downloaded all the games that were sitting in the queue, and also transferred all of my existing games to the external drive. I went from barely a GB of free space on my PS4 to about 300 free GB, which I can now use to save gameplay footage, screenshots, etc. without getting an error that there's not enough space. Works like a charm and I've had zero issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive for my Xbox one. I had 1TB at first but I ended up using most of it so I upgraded to this one. It has so much space that its going to be a long time before I will have to delete anything.On the plus side it does fit great with the Xbox One with its design.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Working As Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it for storage for video, and have not had any problems with it! Plug N Play! Found it on sale, and can’t complain about anything.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Great Storage...Slow Seek Speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a desktop 3 TB drive with my iTunes and iMovie libraries on it and I was filling it up, so I thought, why not migrate to a portable drive? That way I'd never have to worry about the power cord and I could easily take the drive around with me to home or school. Well there's a trade off...you get the larger drive space with a portable, but I lost quite a bit of the seeking speed. It's nothing too bad, just a little spinning-wheel-of-death lag of 5 seconds when choosing a new song on iTunes or when dragging a clip in iMovie. Annoying, but usable. Stick with a desktop if you are a professional user, this is just for casual users with large databases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External memory for PS4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research and found this hard drive would be compatible with PS4 to use as a memory device. Plugged it into PS4 with the supplied usb cable and it was formatted for use very quickly. Applications may be downloaded, however, save files and saved photos, etc can’t be saved to the drive. It’s really not an issue considering those files are very small. Transferred all my existing games to the drive and still have plenty of space. You can even select to use the drive as the save location for new applications you download which is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Sleek and Powerful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1tb on my PS4 went real quick. I'm not even a gamer. I blame Red Dead Redemption.. Haha! Anyways I have the limited Days of Play Edition PS4 an I was lucky enough to fine this Royal Blue external that matched the color perfectly. Easy to set up, games load quick. A must have.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Storage

    Rated 5 out of 5 stars

    Awesome space saving capabilities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, seem less connection, compact design

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great Size for Backups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD-My Passport is a viable and compact solution for backing-up computer files. This portable hard drive will fit into the pockets of some of my pants, making it easily transportable. It is quiet; I do not notice any noise when it is operating.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works and Looks Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great!!! I purchased this WD external hard drive to complement my Xbox X and red / black color scheme. No issues experienced and IMO the load times are the same; Plenty of space for the games I own as well as future games! 5TB total.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it ❤️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a gaming laptop and quickly ran short on storage. (I downloaded a lot of games) Purchased this for extra storage. So far it works perfect. Super easy to setup. I’ve moved all game programs to it and the still load quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Awesome for backup,photos and videos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy for backing up special files, videos, photos. Also for taking them on the go with me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent External USB Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute BEST quality external hard drive for the absolute BEST price value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    All I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. I buy all my games from the PlayStation store.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It's Very Valuable item.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good shape and valuable price. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Transfer / True USB3.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this 4TB HDD to save all my digital game collections. Transfer very quick and quiet over USB 3.0. It comes in different colors which is good since i have a lot of other black color hard drives already, so i chose Blue this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very light, very fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much after I purchased it two weeks ago. It works as breeze and USB 3.0 does transfer the data quickly. I am considering to buy another one in the near future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Colors and Fast but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice, Colors are great, matching color USB cords. I am not a huge fan of the USB3 micro fan as the connection is not sturdy and slight movement and it disconnects. (not the drives fault. The lower Rating is due to Failure after 7months of use. It is failing Quick Diagnostics and intermittently works. I have created a RMa. I like the fact that WD still offers Advance RMAs as you can clone or copy your drive if it is partially functional.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Good price, but that's it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive, because it was a great price for such an insane amount of storage. I wanted to use this as a working drive for video projects. The problem is that every single time I plug this drive into a computer Windows tells me there's a problem with the drive and it requires repair. This happens every time I plug it into any computer. My Mac won't even recognize the drive until I plug it into a PC to repair the drive. Really disappointed. I have logged a ticket with WD, but who knows when or if they will get back to me. I would stay away from this drive if you value your time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE PRODUCT, DEALS WITH MY NEEDS. WOULD BUY ANOTHER ONE WITH MORE STORAGE WHEN I NEED IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Hard Driver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent device easy to use it , I really like it ...ALREADY RECOMMENDED!

    I would recommend this to a friend