Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $114.99
The comparable value price is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 969 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, storage capacity, and portability of the My Passport 4TB External Hard Drive. Many appreciate its fast speeds, compact size, and plug-and-play connectivity. However, some customers have noted concerns about the cable length and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 969 reviews
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great Backup Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this drive for a month now and the speed isn’t world class, but it works perfectly for storing important files like my photography portfolio and any graphic design elements I want to keep for future use, I have been using WD drives without any failing for at least 8 years now. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase one every year for my business. Easy to use, holds a ton of documents, and reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and was reasonably priced. Easy to use - plug it in and you’re good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good value when on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of storage in a compact unit. It cam backup every file I ever produce and probably hundreds of movies. I haven't tapped it storage limit yet. Easy to use. On sale, it was a pretty good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my ps5 to have all my ps4 games on and still be able to play them without having to delete and redownload games that i might want to play. Very easy to use, just plug it up and format then, download the games and good to go. You can your ps4 games right off of the drive and never use up your ps5 space.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    Good External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small considering the storage size. I like this external as it does not need to be connected to Power separately, just a USB and you are set. High capacity, small size for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Perfect for PS4 and PS5 game storage.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PS4 to install my games on it. It worked exactly how you would want it to. The cool thing is, when I got a PS5 for my son, I plugged this in and it read all of my games without issue. You can put PS5 games on here if you don't want to delete and re-download, but you can't play PS5 games off of it (not the drive's fault, PS5 just needs direct access which is a new feature only on nvme pcie gen 4 drives), but PS4 games work perfectly. 10/10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Western Digital 4GB Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid compact large capacity storage solution built by a reliable name in the hard drive industry. Speed is no where near solid state drives but its shames them in capacity. I have always been a fan of western Digital drive and will continue to use them. they are shock resistant (believe me I know, I'm pretty clumsy) and I rarely have any bad sectors on their drive even after years of use. Probably should have bought the 5GB drive for a few dollars more but 4GB is more than enough capacity for my needs at this time and I saved a few bucks. You can't go wrong with Western Digital drives!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    WD My Passport 4TB External Hard Drive

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was easy to format and set up with instructions provided. I set My Passport up on my MacBook Pro with Time Machine with no complications, and I keep it connected via USB so it constantly backs up when my laptop is in use. The price was excellent on sale and well worth the investment. I would recommend and purchase this item again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Good external Hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, good storage capacity, good speed, portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Good drive. Reasonable way to backup

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive for the price. Plug and play. Easy to install. Plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    WD - My Passport 4TB External USB 3.0 Portable Har

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is working perfectly for storing data. The price was fair for a portable unit and the transfer cord is short which makes it easy to fit in pocket if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Does its job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imma be honest, only reason why I got this one aside from other brands was bc of the password protection. As far as I can tell it’s been working well & has plenty of storage for the games Ive been playing on my PC. Pretty easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    So far, so good!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive exclusively for storing games for my Xbox Series X. It has been great so far. It can play games (Xbox One and earlier) straight from the hard drive. The few times I have played this way, I have had no issues and gameplay was great, however I do not do this very often. Overall, solid hard drive for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and more security and very versatile product to keep the storages easy

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    WD drive review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. compact and easy to use. God reputation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and is fast and lightweight. I expected it to run slow but fired right up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for PS4 (Playstation 4)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other reviews were correct, that this is great as an external hard drive for PS4. Just plug in and use. I plugged it in, and it asked if I wanted it to format it for PS4 use. Just click yes and it's done. All of the Call of Duty games and updates are so big, that I keep saying it's like being in a real possessive relationship. When you have have those games on your hard drive, you can't have any other games since they take up all the space and time. This external hard drive feels like I got my PS4 back with all of the old games I was able to reload. Also just takes pressure off the system since I was always maxed on data usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have a WD 2 TB and needed a bigger storage, this one is perfect and is fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Get this for your PS5

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my PS5. This thing is perfect for that. I plugged it in and it formatted quickly. 4TB is nice to store PS4 games or throwing the occasional PS5 game on it. Super simple to use and a great price point.

    I would recommend this to a friend
Sponsored