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Customer Ratings & Reviews

  • Front. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Angle. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Left. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 11. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 12. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 13. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 14. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 15. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • WD - My Passport Product Overview video 0 minutes 49 seconds

WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBPKJ0040BBK-WESN
SKU:
6356879
Your price for this item is $86.99
Clearance
The comparable value price is $144.99

Customer reviews

Rating 4.7 out of 5 stars with 971 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 971 reviews
  • Pros mentioned:
    Ease of use, Storage

    Serves our purpose fantastically

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to extend the capacity of our PS4. Works flawlessly for that purpose. We had swapped the original 500 GB drive for a 2 TB a few years ago. Now we run that plus this 4 TB drive externally. Easy upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for extra storage. Works for ps5 as ps4 games storage or to transfer ps5 games onto console instead of downloading them all the time just make sure you format it first.

    I would recommend this to a friend

  • Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easey to set up, easy to use. Easy to move between machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    External hard drive wins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive is great. I thought the project that I purchased for would consume the device but it has loads of storage and is small enough to easily travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Great value for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. Solid construction. Very good brand and high quality item. Proprietary program interface is easy to use and understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Just Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Fast and reliable. What I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Perfect for PS5 expansion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to expand your PS5's storage capabilities. Very small in size which is a plus. Considering buying one for my PC as well.

    I would recommend this to a friend

  • Photographer's Lifesaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use 2-3 a year. Easy to travel with and holds all my raw images as needs. Download doesn't take to long on the transfer from the SD card to the Hard Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Consistently good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of the Passport externals and really like them. I love the small size. They come in a variety of capacities. They are the best value in my opinion for an affordable external storage method.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Good value for large storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it as a back up for client data at work and it was a good hd. Did what i needed at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    External hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. It is easy to use and holds so much information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Backed up everything!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value. backed up all my data, photos and music. Reasonable price and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Software

    Came unformatted and initially not recognized.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital External 4TB Hard Drive came unformatted and was not recognized by the Western Digital apps such as Utilities and Security. Disk Management showed that the device just had Raw Data. Had to go online to find out right parameters to properly format the drive and put a file system on it. On the Western Digital website, it said that the external drives are suppose to be formatted. Also, my previous drives alway came with recent versions of the apps, but this one didn’t. Price was good, and drive works after I formatted it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Very fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for 6tb's or higher in the store but it wasn't available. I got the 4TB and I'm satisfied. I use it for my ps4 and setup is pretty fast and self explanatory. Less that a minute to setup.

    I would recommend this to a friend

  • Worthy buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Could not get better. Its fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an amazing price for the amount of storage. Works smoothly and only needs to be plugged into the computer (not an outlet too).

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    PS5 exteranl hard drive option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently purchased the PS5 & this is very good lightweight external hard drive. I am able to hold a lot of games & I like that is doesn't take up a lot of space.

    I would recommend this to a friend

  • Portable Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option when you need to backup a small server.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    WD Portable Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. 4TB is a lot of storage space. Easy to use. Plugged in the USB and the drive was recognized immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Portable, easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 4TB of storage, this is great. Portable, easy to use and haven't had an issue.

    I would recommend this to a friend
Page 6, Showing 101-120 of 971 reviews
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