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WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Orange-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 3862 reviews

98%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 3,862 Reviews
  • Rating: 2 out of 5 stars

    Do not recommend

    Posted
    Cheryl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I tried downloading the software for this drive, and the back-up software would not download. I couldn't even get it to download from the website. I had to call customer support 3 times before they came up with a solution. After my second phone call to them, they were supposed to call me back, but they sent an email stating my phone number wasn't correct. So I had to call them again. It just wasn't worth the effort.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice backup device for my Mac

    Posted
    MikeyMan321
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this as a replacement for my Time Machine backup device. I just needed more space. The USB 3.0 interface is nice for increased disk I/O. I've had good luck with WD drives in the past. Got a good deal on this drive so well worth the money I spent on it. Even at non sale price it was a pretty good deal. Note for Mac users ... you do need to format the disk so that your Mac can recognize and use this drive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good portable drive

    Posted
    DPWX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have two of these 4tb drives now and they are great. No problems with my first one after 6 months and the second one is new and used as a backup of the other drive. The write/read speed is about 100-120mb/s over usb3 which is much faster than my old FireWire drives. I did have to use the provided WD software to reformat the drive in order to use it on my Mac.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Handy portable storage for on the go

    Posted
    Bastion
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've been using my drive for a few months now and use it to quickly store files I may need elsewhere. It's a type of backup, but also let's me pull up presentations or collaborative work without turning on the laptop all the time. I'm just hoping the Solid State drives get to this size and price soon enough for even faster access to my data.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    reliable and high capacity

    Posted
    mirky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    WD has been my choice for internal and external hard drives for a while. It is more reliable than other brands. This one is 4TB capacity, great for movies. The speed of the drive is reasonable, old USB 3.0, wished that it is the faster USB 3.1. The only negative comment I have is the color of this unit. From the picture, it is dark yellow, very pretty color, but the actual item is bright yellow. I was disappointed with the color when received it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for data storage and secure

    Posted
    Ayman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    it is great drive, i have been buying WD for years and what i like in this product is the storage capacity and the software loaded into the drive, it makes the auto backup easy and safe. also the data stored on it is not accessible without the having the password if the security get enabled. this is my second 4TB drive i buy within 6 month as i have too much data to store and backup

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Using with PS4

    Posted
    RM1980
    • My Best Buy® Elite MemberElite Member

    After the most recent firmware update for my PS4, which gave it external hard drive compatibility, I was excited to finally get some much needed storage space. I went to my local Best Buy and picked this up. It formatted in a matter of seconds and I was transferring all of my downloaded games in no time. It runs quiet, I don't even know it's there. Games play smooth off of it as well. I am extremely happy with this purchase. Great product!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    jazeppi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My experience with external hard drives over the years has been less than stellar. They’ve been plagued by many problems and I’ve lost quite a bit of sentimental photos and videos that I will never be able to recover. Here’s to hoping that this hard drive will continue to work well for me for years to come. So far so good. The hard drive is very fast, lightweight and looks cool.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works as advertised

    Posted
    Kuno
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wish this used USB C with a faster interface than standard SATA3. But it works as advertised except for the automatic backup software. It fails every time I try to set it up. So it's been deleted in favor of a little bit more space (not much). I'm weekly transferring files to back up photos. I wish it didn't have the glossy finish which scratches a little easy putting this in my backpack for travel.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lots of storage

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    Saw the need recently to upgrade my external hard drive space availability to 4TB. This one fit the bill. One curious note, Win7 Ultimate is reporting that the driver for this device needs to be installed, but when I have Windows search for such a driver, it tells me no driver is needed. That's what I had thought in the first place but...well, don't be worried on that score. Works just fine without some sort of additional driver.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Technically a 5, but..

    Posted
    ENBP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was told that I could format the Windows Passport to a Mac format. It has issues when I try to eject it. If I have been working on a file, and later try to eject it, it tells me a file or program (that I know is closed) is still using something on the drive. I have about 4 WD MY BOOKS and none of them do this to me. I have formatted them in the past as well for my Mac. At the end of the day, I'm typically loyal to WD products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Tons of storage in a small great looking package

    Posted
    Techmarine
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I prefer WD drives to other brands because I have had great luck and most of the portable carry a 3 year vs the 2 year that the other major brand has. This was my first purchase of a 4tb and it is great. I am not picky about color so that is why when the red was the cheapest options, I picked it. The usb cable it comes with is also red, which was nice. I also have a 3tb version and that one has served me well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Storage Device for Backups

    Posted
    COMPUTERSTORAGE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My wife's notebook computer hard drive crashed recently and she was besides herself, lost all of her data and pictures. I had given her a backup drive years earlier but she wasn't using it, after many hours and expense with a computer geek we were able to get her files and pictures. I bought her the Passport Hard Drive, set it up for automatic backup and it's working great. Best investment ever

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for its intended purpose

    Posted
    Joelsd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I use this drive on my iMac with Time Machine for backup my HD. I had formatted and started backups when I was running Sierra. It ran well. When I upgraded to High Sierra, disk errors started to occur. I consulted Apple and after resetting the PRAM the errors stopped (at least so far) and is running ok for the last few weeks. If that didn't work, I was going to reformat the drive using High Sierra.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good hard drive

    Posted
    OhJohnnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ive had several WD over the years, almost all of them still working. This drive continues that tradition. It's a little bit bigger than the drives under 4Tb. Not that I set out to do a drop test, but first thing out of the box it fell about 3 feet. Still worked and still does. The speed seems pretty good, as fast as many of my other drives, but then again the device is limited by my laptop that is at least 4 years old.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice, large capacity hard drive

    Posted
    sdhwi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought the 4TB version of this drive and are pleased with its capacity and with how it has worked in the first several weeks that we've owned it. Like some other reviewers, here and on other sites, we've noticed a tendency for the glossy part of this case to really attract fingerprints, but can live with that. One caution is that the drive is thick, and many protective cases won't fit it, or will but with no room for more.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works like a charm!

    Posted
    Ajay31
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The death of the graphics card in my 8 year old laptop prompted this purchase, which was long overdue since my other external backup drive was almost as old as the laptop. Geek Squad set up everything and I can access all my files, and the scheduled backups happen with no effort on my part. The best part is it's small and truly portable. Love it.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not for gaming systems or TVs

    Posted
    ReviewKing27
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this external hard drive to put my digital copies of dvds that I bought from iTunes on so I can play them on my TV. Well, the TVdoesnt recognize that the hard drive is plugged in when I try to use it. So then I thought that it was the television, so u put it into my PS4 and see if that would work. That didn’t work either. Very unhappy with this purchase

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great with my PS4 Pro

    Posted
    HawkEye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This works great with my PS4 Pro and it was easy install. Increased my capacity for games by a huge amount as well as increasing the speed versus the built in drive by a bit. All you have to do it plug in the drive and have the playstation format the drive and you are good to go. Now I have 5TB of game space and can take my games anywhere on the go just by simply unplugging my drive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Always my favorite backup drive

    Posted
    Wahoomania
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been using Western Digital My Passport external drives for many years now. They're physically small and easy to pack and carry, but they're huge in space that can be used for all those important documents, pictures, videos, and music. It's so simple to plug this up and transfer anything that I want to backup to the drive or transfer from the drive back to a computer.

    I would recommend this to a friend