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Customer reviews

Rating 4.7 out of 5 stars with 1793 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the My Passport 4TB External Hard Drive for its ample storage space, ease of use, and reliability. Many appreciate its compact size and find it to be a great value for the price. However, some users have reported issues with USB recognition, and the built-in software, while others feel the cable could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,793 reviews
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected right out of the box. Transfer speed seemed to be fine and I had no issues with te product

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Perfect for PS5 expansion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to expand your PS5's storage capabilities. Very small in size which is a plus. Considering buying one for my PC as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Great value for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. Solid construction. Very good brand and high quality item. Proprietary program interface is easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a hard drive add on for xbox 1, storage was maxed. Now I've got breathing room. Response times are good with usb 3.0, no lag. Usually do Seagate but took a chance because of price. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for extra storage. Works for ps5 as ps4 games storage or to transfer ps5 games onto console instead of downloading them all the time just make sure you format it first.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Consistently good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of the Passport externals and really like them. I love the small size. They come in a variety of capacities. They are the best value in my opinion for an affordable external storage method.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    It's a perfect addition to my collections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of WD-My Passport - they just keep making the content space larger. It's a very reliable and well performing addition to my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Value storage from reputable brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price per terabyte, especially from a top rated brand. Paid a little extra for red instead of black. External storage is a must-have for GoPro videos, pictures, graphics files and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Photographer's Lifesaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use 2-3 a year. Easy to travel with and holds all my raw images as needs. Download doesn't take to long on the transfer from the SD card to the Hard Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Just Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Fast and reliable. What I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not big nor is it too small.. It's a perfect size to go on my computer desk without taking a lot of room,Its great quality, Easy to figure out. I am so happy that I purchased this external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Compact way to store info, share with others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last external drive was huge compared to this, with less storage and giving off more heat. This one is the size of a coffee cup and lets me move files from one computer to another quickly and safely.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Good value for large storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it as a back up for client data at work and it was a good hd. Did what i needed at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Backed up everything!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value. backed up all my data, photos and music. Reasonable price and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. It is easy to use and holds so much information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for 6tb's or higher in the store but it wasn't available. I got the 4TB and I'm satisfied. I use it for my ps4 and setup is pretty fast and self explanatory. Less that a minute to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage and easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one as a present for my daughter, as I had bought myself one and loved it. Easy to store pictures, data, documents and back up your computer. Loads of space and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy set up! Tons of storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy! Just plugged it into PS4 and thats all you need to do. We now have a ton more storage for games. No problems So far. Can't tell the difference when playing no matter where the game is stored.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect what I needed for! Compact but holds a TON and the color makes it pop. I would definitely buy again and would recommend for anyone needing portable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    EXTERNAL HARD DRIVE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my selection in external drive small compact and hold morecthan my photos and documents

    I would recommend this to a friend