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Customer reviews

Rating 4.7 out of 5 stars with 2815 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,815 reviews
  • Rated 5 out of 5 stars

    Western Digital 5TB Ex HD is a good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Western Digital Hard Drive is fast and roomy. At 5TB there is lots of space for your largest files. You can save direct files or create an image of your hard drive. In either case, it will work will for backing up your important data. The price is good as will!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeat use. Great storage. Cant find any faults with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not heavy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity available among portable drives, and it’s one of the most affordable drives I considered with this much storage. It works well with Windows computers,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Little Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these little hard drives. Been getting them for years to use for backups for photos and videos. They are light, reliable (so far), and easy to store or move with. I like these mostly because of the WD name I trust (At least currently). Good little drives if you need something portable I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like My Passport 5TB external storage device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the WD My Passport portable storage. I have two of them now. My preference has been to keep files and photos in local storage devices as opposed to saving them online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very small, huge amount of storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works great for what it is. I recently upgraded from the WD Passport 4TB and this is not only 1TB more, but even a little thinner. It's not the fastest when it comes to transferring huge amounts of data but it's fast enough for occasional back-ups or file transfers. It's pretty light and easily able to fit into a backpack or laptop bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for external hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to set up and to use. Comes loaded with its own installation software for both Mac and Windows users. Hold 5TBs of data. And the price at Best Buy was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport 5TB portable drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade for a 4TB version that was filling up with file transfers. I have found the 4TB versions to be reliable and fast and am expecting the same from this 5TB version. I have used them on gaming console for storage expansion and I carry one in my laptop back for very large files and backups. The drive is quiet even under read/write load and operates very fast when connected to USB 3 and works well on Usb 1/2 ports as well. It is also as vibration free as possible. When starting up you can barely feel the vibration when touching the drive and it certainly is not noticeable through your desk. The only visible indication that the drive is powered is a small LED which is bright enough to be useful but not so much that it is a distraction. To maintain the reliability, especially if this is a travel drive, I highly suggest getting a padded case to store it in. I have used both a padded case and the original packaging from the manufacturer for transport and both have protected the drive very well. This drive is a great purchase when it is on sale and not a bad purchase at regular price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage, great price, solid reliability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having bought the 1tb version of this prior for games, and quickly running out of space, I had to upgrade. I thought I could get a better deal with Seagate so I sprung for one of their drives, but the write speed was so slow it was an immediate refund. So I came back to WD and got their 5tb drive for games and videos/photos. Works like a charm and I don't see myself hitting that 4.8/5tb limit anytime soon. Minor issue is that on booting up my laptop with this plugged it, it may not start up correctly, and I'd have to manually power down my laptop and unplug my drive to boot properly. In the included software, this could be fixed by disabling it from using the drive on startup, but it wasn't a huge enough issue considering how reliable this drive is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed and Capacity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an improvement over the disk technology. This replaced a 1T disk backup. It took very little time to move the 1T to the 5T now I have plenty of storage and the backup program works again - much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use across multiple platforms!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own several WD My Passport drives and have found them to be truly "plug and play", not only with my Windows laptop, but with my Macs as well. This drive is no exception. I was able to take a full backup of the data files on the Windows laptop, move the drive across to the Mac Mini, and access every single directory and file with no issue. Could not have been easier. I plan on ordering another similar drive to plug in to my wireless router as a network backup drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True WD reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True WD reliability. I've been using this 5TB portable hard drive to back up all my files before upgrading my Windows 10 gaming desktop to Windows 11. The backup worked flawlessly. No issues. I'm pleased with this external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Devices

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this 5TB drive on my computer and have a 2TB one for my wife's computer. I use them as the primary storage for both computers as I bought new computers with the smallest solid-state drives, as there is no sense in spending the extra money on the computer when you can use these USB powered drives. They are flawless, silent, very dependable. I read the reviews saying they are junk, and die all the time, and all I can say is I think these people are likely trolls or chronic complainers. These are my first WD USB powered drives, but I had what was once considered large AC powered one for years. Never a problem with either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage is very nice and transfer speeds are decent. It is pretty cheap as well. I always use WD My Passport and the only reason I need new ones is when I run out of space every few years, these have been very reliable for me in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PORTABLE HARD DRIVE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable Hard Drive! Small size with extremely large capacity. Very good price, on sale at Best Buy! Plug and Play. Very easy Set Up. Transfer of photos or documents is seemless. I would definitely recommend this product as a backup drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesrt little external drives used for simple backups and drive images in case I lose an SSD. Quiet and simple design makes it simple to use. Haven't had it long enough to determine reliability. Just be sure and use a USB 3 or higher port!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some serious storage device to back Up Thousands or Memories (Photos & Videos) off of my phone. Device is quick to respond and Easy to use with 5Tb to consolidate ALL my stuff in One Place. Decent Price for a Solid feeling storage device. Simply Plug & Use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my 1TB Portable Hard Drive with this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced by 1TB Seagate Portable Hard Drive with this 5TB Western Digital and not only is the extra space amazing for the price but the speeds are so much better too! I thought I was going to keep my 1TB Seagate as a backup but ended up giving it to my brother and buying another 1TB WD version of this model as my backup instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this compact drive. It has storage space but doesn't take up too much while providing a good throughput. Affordable, portable and easy to use. I wish it did not require a proprietary cable, but then it would probably not have the throughput.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for school as a back up to store all her files and big apps and it has helped with the performance of the computer taking the load off the main hard drive. She likes it because it is easy to use and it's portable.

    I would recommend this to a friend
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