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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2815 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,815 reviews
  • Rated 5 out of 5 stars

    Handy When You Need Good Storage In a Smaller Spac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice product. I originally bought one of these last year because I needed a good amount of storage, but small enough to Velcro to the back of a laptop lid. Just a few years ago 5TB would have been a WD hard drive sitting on the shelf. The tech has really improved (and in a couple years will be even smaller). Anyway, this is my second of these portable drives, and works quickly and efficiently, just like the first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed added storage space for my music, videos, etc on a light weight, portable storage to use with my laptops. This fit the bill; especially when comparing cost, physical and data storage size with other similar units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a nice-sized hard drive to store photography and videography files. It works on my mac with no problem and it isn't too big to carry around. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Mac backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit. Comes as a Windows ready device, but made it a Mac OSX ready backup drive in minutes. Voila! My first WD backup drive was being replaced after 12 years of daily backups. Replaced because of age and basically because I needed more backup space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of space for the PlayStation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my memory banks for the PlayStation 4 and this thing has come in clutch. Was able to download every game I've ever purchased and still have loads of space left. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Storage Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I ran into the familiar problem of not enough storage on 3 computers, so I bought the Passport 5TB. Without doubt, this is the best investment I have made in many years of buying computers and accessories. The contains of 3 computers are now securely stored on the Passport, and it has plenty of storage space yet. Easy to use. Just plug it in and use as you would any flash drive or external USB connection. I have an old Passport that still works but is just too small, so I have retired it. Everything is stored in OneDrive on Windows 10, in iCloud, but more useful for me and for convenience is the 5TB External USB 3.0 portable hard drive. Thanks for quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size and convenience of this drive. I does not require a separate power source. The fact that it holds 5TB I can put pictures from the last 30 years on it and have room to spare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I have a small business that requires me to store a huge amount of high quality pictures. This external hard drive is very easy to use. I am able to break everything down into categories so that I can find what I need quickly. Best part is that if my computer crashes I won't lose my stuff. My computer also runs a lot faster without all those pictures taking up space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is user-friendly, and the transfer speed was impressive. However, I would not recommend purchasing this item if you are seeking store keepsakes or business items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of storage for the average person

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted brand for external storage. I've been using a 500GB HDD for many years and it was time to upgrade so I decided to go with this 5TB HDD. I copied all the contents of my old drive to this new one and only use this drive as my main backup. I like its compact size and that it fits in the same storage case that I was using so I didn't need to purchase a new case. The only thing I don't like is the proprietary USB cable, my old one was a micro USB, these should all just be the standard USB-C without having to pay extra for that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many WD Passport drives (keep filling them up). Never had a problem with any; this one seems no different. Literally plug & play, the capacity is great, and the portability is an added bonus. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get’s the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge amount of storage. Does the job. Easy connect and use. Nice portable size. Great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a group product, it’s easy to use, it’s plug and play. I recommend this to anyone who needs to pick up their photos. The files or any documents has enough storage and so easy my mother could use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works as advertised, can not beat that.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect as a external back up. 5TB is a lot of space and not easy to fill up anytime soon. I only wish they put the blinking light on the other end from the cable connection so you can hide the cable and only see the light. Easy to use, plug it in and looky there, a new drive letter in your pc or mac! (However, don't put it in your shirt external breast pocket else it may suffer the same fate as many cell phones have.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift for a gamer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son’s gaming PC, he loves how much space he now has to add games. Plus it also sped up his PC. It is nice a small making it easy to place on top or behind his PC. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dj supply’s

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using this item after 3 years and never fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on the go drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and use on the go. Definitely a great deal and good reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More backup space for backups

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup for a compilation of other backups. It's a decent price for 5TB, at least it was on sale anyway. Nothing I can really say about speeds as I'm not really using it on the regular, just for massive backups which are already going to take a long time to process (an overnight job for hundreds of thousands of files). This is probably my 4th WD My Passport, and so far all have functioned great and lasted a while. They feel pretty sturdy and don't slide around on the desk. I'll probably pick up 1 or 2 more for secondary backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love for PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the ease of use for their Playstation 5. It works great. The kids download a lot of games. Fortnite updates a lot so i got for them the 5TB. Trust me you won't be disappointed. Fast transfers also from the PS5 to the external hard drive. Thank you for making such a great product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Holds big files because it's a big drive.

    I would recommend this to a friend
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