Customer Ratings & Reviews

The product is user-friendly, and the transfer speed was impressive. However, I would not recommend purchasing this item if you are seeking store keepsakes or business items.

Once I was able to get this synced to my computer, the operation has been flawless. The download, depending on the platform the consumer uses, and the accompanying instructions are not too intuitive (for understanding), and required a phone call for support. However, the support was tremendously helpful.

Purchased as a backup for a compilation of other backups. It's a decent price for 5TB, at least it was on sale anyway. Nothing I can really say about speeds as I'm not really using it on the regular, just for massive backups which are already going to take a long time to process (an overnight job for hundreds of thousands of files). This is probably my 4th WD My Passport, and so far all have functioned great and lasted a while. They feel pretty sturdy and don't slide around on the desk. I'll probably pick up 1 or 2 more for secondary backups.

Really easy to set up and use on the go. Definitely a great deal and good reliability.

Very satisfied with this drive. This thing is affordable and it's got a ton of space and is very easy to slip in my backpack for trips where I'll need to backup a lot of footage.

This is a great little unit. I use it for external storage for my Chromebook. I also have a Western Digital 4 TB EasyStore drive and 10 TB EasyStore drive, which I have been using for over a year. There is 1 drawback for Chromebook users. Even though this a a "Works with Chromebook" certified item, password protection & encryption ONLY work with Windows...they will not work with Chrome OS. Other than that, I'm very satisfied with it and its portability and speed.

My kids love the ease of use for their Playstation 5. It works great. The kids download a lot of games. Fortnite updates a lot so i got for them the 5TB. Trust me you won't be disappointed. Fast transfers also from the PS5 to the external hard drive. Thank you for making such a great product...

Perfect for my needs. Can password lock my data. Easy to use and just the right size. The default password is always the last 8 digits of the Serial number in the device. Took me a while to figure out but hope this will help others.

Works great. Holds big files because it's a big drive.

Still using this item after 3 years and never fail

Purchased to use as backup for my laptop files. Size, price, quality and ease of use were boxes on my checklist and this product checked all my boxes. I would recommend.

It is so useful and easy to navigate. It really helped me a lot with having extra storage for my files, photos and videos.

I like the size, the ease of use, the cost, and the capacity.

My Passport 5TB External USB 3.0 Portable Hard Drive - Black ~ small, compact, and 5 TBs! Great external hard drive for the price

The overall design and capability of the product is good, but does get hot relatively easily when plugged in, even if active use isn’t occurring. An app on any device this is used on does hinder the overall experience, but not so much that it drops my rating down any further. Good and reliable!

Not sure I will ever fill this up! Easy to use. Good quality product.

I have a home server with over 80TB of storage capacity. Recently I lost the ability to connect to it over my home network. As it serves as network storage for all my music, movies, photos and some personal files. Having lost all network connections to the server, I have been unable to stream or access any of my stored data. Until I figure out what's going on with the server, I decided to buy this portable drive as an interim solution, and have begun to store my data on it by slowly downloading some of the accessible data on the server. I have then "shared" that data on the network so that I can access it from any device connected to the network and it has functioned perfectly! Once accessed on any device, streaming is seamless and fast. I have moved a ton of stuff to this drive and when I check "properties", very little memory is used up.

I also have the older 4TB My Passport and this version is better in every way (faster, smaller, higher capacity). I haven't had any issues with is thus far (after about 5-6 months of use) and it's serving its purpose well as an encrypted AFP fileshare. Never had any issues with Western Digital yet and these 2.5" drives tolerate heat much better than similar Seagate drives from what I've experienced. I didn't touch any of the included software.

I do a lot of editing, so I need a vast amount of storage. This 5TB got the job done for my latest project. Plenty of extra room left over for the next edit down the road. My only complaint is that it does see a noticeable slowdown when half of its storage was used. However, since its not an SSD that's to be expected. For the price, definitely worth the buy.

Large capacity good size portable easy to use quality9