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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.7 out of 5 stars with 332 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the My Passport for Mac 4TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliability. Many appreciate its compact size and the fast transfer speeds offered by the USB 3.0 connection. The affordable price point is also frequently praised. Overall, the drive receives positive feedback for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-332 of 332 reviews
  • Rated 3 out of 5 stars

    decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think mine has calbe issue it keep getting disconected. but i manage to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 1 out of 5 stars

    Failed after one week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after one week. Returned to WD. They sent me back a refurbished one. Waste of money. Did not reconnect to my computer. My old Seagate was better and more reliable so I use that instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Back up once but there's no second time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product shipped fast, got it on third day after order. Easy plug and play.... Mac back up once then there's no more backing up. All I'm getting is error code 50. what a waste of time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stuck on Read Me Only after set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used various ways to partition the drive and it still would not come off the Read Me mode. Then finally my Mac would not read the drive. Plus having to go online for the instructions was frustrating. I miss having the instructions inside the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice little back up but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little back up. Does job if you have one big file but berely works if you have a folder with thousands of small files.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer speeds are quicker on my USB 3.0 flash drive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of a sudden, the computer screen went wild. The WD icon on the dock was causing a wave effect on the screen. I could not access anything. When I removed the WD My Passport for Mac program everything turned back to normal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard disk after reading reviews on best buy and amazon. However, I had to return it cos it was likely a defective piece. It took a long time to load and disconnect from PC.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WD external hard drive dont last long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believed it to be better. bought different models and yet all prove not quality product. less than a year and the product gone bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great choice for Time Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this USB drive for working with Apple's Time Machine. I've struggled finding one that was Mac compatible, relatively small, and didn't take an extra power supply for a long time. This one fit all my needs and I can highly recommend this one to someone else.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    but an absolute disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It simply doesn't work and you are unable to help out with that in any possible way! For OS X 10.13.4 and of course the further updates it will have problem because this is on WD side. The drive had started unmounting just voluntarily after the next regular OS X update. I requested help from the tech support and they started playing fools by advising me (c'mmon ppl!) to switch the USB ports on a HUB whatnot. Before it had turned into the endless break-repair game to and fro I sold the thing for good on CL. Why, it still covered with the warranty ain't it? Just do not buy it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this disk in mac . The mac don't recognize the disk after a 30 minutes. The you must format and lost the files.

    No, I would not recommend this to a friend