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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.7 out of 5 stars with 155 reviews

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97%
would recommend
to a friend

Customers are saying

Customers commend the My Passport for Mac 4TB external hard drive for its ease of use, substantial storage capacity, and compatibility with various systems. Many appreciate its compact size and sleek design. Positive feedback highlights the drive's seamless setup and reliable performance. The drive's ability to easily store large amounts of data is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-155 of 155 reviews
  • Rated 5 out of 5 stars

    Holds tons of photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed more space for her Mac to hold all the photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected with no problems that I know of so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good transfer speed and nice to have it Mac compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be Careful Moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD is good; however, it can break easier than most so be careful moving it even when it is not plugged into a PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to store drone photos. If you use a mac get the passport for macs. Avoid the issue of reformatting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I should be buying SSD at this point but I just mmmm don’t think the value is there for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive for Time Machine backups on my portable system. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, no major issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to install, haven't had it long enough to know durability.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Needed more storage space for iMac.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact, but the instructions on installation; specifically with Time Machine was a little challenge, but it's still a great device once you get it formated.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Passport stop working at the 1 year mark

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passport external stopped working and now I am being told that I can pay $2000 to have my information recovered. I thought the point of having an external hard drive was to backup important information. WD offered to send me a refurbished external drive. In that case they could just repair mine and send it back but they don't do repairs. If you don't do repairs, what is a refurbished drive? Also, what's the point of an external drive if you have to backup "the" backup. I hope the my second WD holds up. I'm really disappointed in the product and the policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the external for 2 months, was using it at a dj gig and it was no longer readable on my Mac. Went back and purchased another one! Still love western digital but this one I bought was defective.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe try Seagate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has failed after 2.5 years of light use as a Time Machine backup drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working on apple imax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't really seem to work with time machine. kept failing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    backup fails with Time Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new iMac OS Mojave 10.14.4 and bought this drive for an external backup. It was easy to install. It made auto backups using Time Machine without issues for a few days. Now have been getting backup fail errors daily. "an error occurred creating back up folder or unable to find back up device. I used the WD utility to check the settings and turned off the sleep function on the drive. Did not help. I have returned the WD and am using a G Tech drive -- no issues with this drive.

    No, I would not recommend this to a friend