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Customer reviews

Rating 4.7 out of 5 stars with 1152 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,152 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Quiet and efficient. Wireless touch less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Bought it at a great deal in store and it's worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of storage. If your using to store videos photos and such it’s great. Will hold and run video games but will add a little bit of load time. But for the price no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - MyPassport Ultra 2TB Ext. USB 3.0 HD - Silver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a LOYAL Western Digital Customer going WAAAAAAYYYYY BACK to the late 1980's and early 1990's to present day. That said, I MUST QUALIFY, QUANTIFY, and CLARIFY the 'WHY' on this.... (Because I AM NOT a biased Customer on 'Name Brand' ALONE!) Going back as far as I have mentioned, above, a MAJOR Competitor bought Connor, bought Quantum, and others. THEN that Competitor KILLED OFF ALL of those brands' 'QA Departments'... Consequently KILLING the QUALITY of those Drives! (I'm SURE that by mentioning the 'Acquisitioned' Brands that MOST Techies here KNOW whom and what MAJOR Competitor that I speak of.... So, I've sworn by the CONTINUED QUALITY of the Western Digital Hard Drives, (both Internal AND External), and HIGHLY recommend these Drives. NOW, as to the NEW Software of Acronis 'Backup' Utilities NOW INCLUDED, (INSTEAD of Updating the original WD Backup Software Package), with the MyPassport Ultra Drives; I MUST acknowledge my DISPLEASURE in including such a product that LIMITS Support upon purchase of this Drive for ONLY '5-Years'... THEN Acronis states in the Purchase Agreement and Install Agreement that this WILL be the case, AND THEN the Customer MUST Purchase a NEW and SEPARATE piece of Acronis Backup Software to continue usage.... This seems COUNTERINTUITIVE to the WD Model of Customer Support. (I SINCERELY HOPE that a Western Digital VP or Senior IT Support Rep sees this and makes a move to REINSTATE and then UPDATE the ORIGINAL WD Backup Utility Software for ALL MyPassport Drives....) As to the Drive itself; again, it is of SOLID CONSTRUCTION, and the Installation Utility Software works quick and easy and the drive is recognized by both Windows and MacOS. (Utilizing, (of course), the appropriate and respective OS Installer INCLUDED with the Drive Unit.) As always, ymmv. BUT, I still swear by the WD Products. Manufacturer's Warranty, (of course, Western Digital), IS STILL a FULL 3-Yr Warranty by WD - WITH Registration of said Drive through the WD Installer Utility. (EASY Registration Process - WEB ACCESS REQUIRED; as always.) <-- Former IT Technician Professional - 26+ Years Experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and reliable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store all my kids’ photos and any important documents. I’m amazed by the physical size of this thing and how much it can hold. It’s very light weight and easy to store. It’s only about the size of my iphone and can hold many files. So far, it’s hasn’t given me any problems. File transfer speed is quick and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passsport Ultra hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the item aI purchased. The hard drive is easy to use and have a good storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Long-Term Storage Solution

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is a reliable, long-lasting storage solution that has performed flawlessly for over a year. It offers fast data transfer speeds and ample capacity without any issues. To ensure continued longevity and data integrity, always eject it properly and treat it with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid storage No hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and compact. The WD Easystore 2TB External Hard Drive offers fast USB 3.0 transfers and automatic backup. Great value for everyday storage needs—plug and play simplicity with no fuss. Perfect for photos, videos, and backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showing my age

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasably priced for its storage capacity and not too difficult to progam with the software provided. Lots of options on how and when to back up entire system. Small and light if you want to carry it with you, And I can remeber when I was glad to have a couple of kilobytes available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mate for Macbook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport ultra drive is perfect for using with my MacBook. It is slim, light, and fast. It is also rugged and easy to transport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact does not take up a lot of space and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport is great for traveling without wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE improvement to our very large backup drives. Super simple to use and though I keep it in a fire-safe, it is very durable and is easily portable. I still allow my computer to be backed up to the cloud since I don't think there is away around that when using Microsoft apps, but I like the security of knowing my critical files are mine and I can access them with or without internet service. 2TB is A LOT of storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled with my newly purchased Ext Hard Drive!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really neat and inexpensive item that has such great value!! It is helping me have peace of mind when backing up important documents and files like never before. I am not one to trust in cyberspace products like iCloud, etc. to save my products, plus I do not trust these sources to keep my information confidential and secure. Having this External Portable Hard Drive provides me with the utmost security, safety, and confidence in storing important information, with easy access to it whenever it is needed! It also has a great amount of storage space, so that I can confidently store as much information and data as I'll ever need. I am thrilled with this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and just the right size. The drive holds plenty of items and easy to upload or download. If you need a portable HD I would highly recommend this one for your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a portable and lightweight external hard drive, this is for you. I bought this specifically for the USB-C port which is compatible with my laptop. This also comes with a USB 3.0 adapter which is nice. There is also no need to manually eject like other hard drives. If you right-click to select "eject", there is no option for that. You can just remove the hard drive without worrying about accidentally forgetting to eject, making things more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oversized thumb drive?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's relatively small size and rubber feet are great additions to the 2TB storage. It is a spinning disk, but was moving data fast enough to keep me satisfied. SW that comes with it is not intuitive, IMO. Using it as an oversized thumb drive works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up. The 2tb capacity is as much as I need right now with plenty of extra storage as I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Hard Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my Dell Desktop because my email system was being encrypted. The WD-My Passport Ultra 2TB External USB 3.0 Portable Hard Drive solved my problem immediately. The WD-My Passport Ultra 2TB External USB 3.0 Portable Hard Drive is small, sleek looking, compact, light, and easy to use. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good price. No complaints. Also slim profile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usd as "Backup" to my "Back-ups"

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as secondary backup storage. It was fast and slender, (read compact), but I've used it when traveling and it is exceptionally light weight.

    I would recommend this to a friend
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