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Customer Ratings & Reviews

$123.33
Save $4.06
Comp. Value: $127.39

Customer reviews

Rating 4.7 out of 5 stars with 1154 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,154 reviews
  • Rated 5 out of 5 stars

    I use it with 2 different computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! I use it with two computer and it works well with both. I can take it where ever I got and share photo's with friends without taking my computer with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no problems so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was somewhat afraid of buying this slim and looking fragile tech item. my previous portable hard drive failed me several times and lost me 8gb of games and time to download them. but this one has worked fine so far except it gets hot while using it. i dont know if it would fail later but so far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    External drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine but if you need to be on the go this is not best option since connecting and disconnecting it creates issues with the drive.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello, Thank you for sharing your feedback. We are glad the drive worked well for you. For frequent connecting and disconnecting, we recommend safely ejecting the drive each time to avoid any issues. If you continue to experience concerns, please open a support ticket at https://support-en.wd.com/app/askweb and provide a detailed description of the problem, including any relevant error screenshots. Our support team will contact you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Easy Backup for all those photos!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to back up all our vacation photos off an old PC! Easy to use, and a lot faster than loading to the cloud! Did contactless pick up, fast and easy! Was $5.00 less on AZ, but would have had to wait 7 days for delivery, I had it in one hour! Thanks BestBuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using WD for years, never a problem with them and no problem with this either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ultra passport works as promised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ever. data storage that's more correct than the initial file! ;-) (really, at this point all you know is that it runs and does what it is supposed to.... ) I do prefer WD drives though as over the years I've had fewer issues with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use--just plug it in. It connects via a USB C connector, so if your laptop doesn't have such a connection, you'll need an adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do, quickly and efficiently. Adapter included for connection purposes. I have never had a problem with Western Digital drives and this one has strengthened my faith in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport Ultra 2TB is a great product. The staff at Best Buy helped me choose the item,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable hrd drive !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Great ! Transfered data from my old COMPUTER TO MY NEW one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores with a simple connection. I was able to clean up all my old photos off my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport Ultra 2TB External USB-C - SIlver

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It has a USB-C connector with an adapter if I don't have a USB-C, which I do on my laptop, and my I-Pad Pro. I since got another one with 4 TB, and it has USB-C with an adapter for USB-A. It has a lot of space for many files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external storage unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and small enough to fit just about anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Ultra Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, all prepare for plug in and use. Clean looking and connects easily to my computer. Very please with price and use thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have WD My Passports for my other laptops in the past and have never had any issues with them. Reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a good value for the money and has plenty of storage to back up my documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memoria Externa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good external usb with a lot of memory, ideal for what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD External hard drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nice way to backup my MacBook Pro to help protect my computer stuff and pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing in a small package.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use in storing and transferring data. Sleek design looks good in home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute little thing for computer images/backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested, works fine. Plugged into USB port on router(Unplugged from everything when backups/images have been recorded.). The size of these things amazes me. "I was there"(ha!) when 1 gigabyte drives were as big as your elementary school desk... And they were amazing beyond belief, too!

    I would recommend this to a friend