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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,150 reviews
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to BestBuy many times to fix my annoying techs that doesn’t like to work lol I’m so happy to bought this hard drive & at least transferred half of my millions pics. Glad the employees directed me what to do with my laptop too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was super easy to use. A good price and it’s super small for travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows formatted!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little light in weight in my opinion. It has that flimsy feeling. I had to reformat it because this is NOT compatible with Mac. Make sure you are aware of that. And the compatibility program or app they offer is too complicated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A very handy portable storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very large music collection on my computer and it took many years to put it together. I always fear that some disaster will wipe it out so that I look for very reliable backups to store it away in a safe place where I can reach it or travel with it. My Passport Ultra 2TB fits the criteria.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external HD

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Compact. Light weight to carry in bags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wd passport ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    daughter uses for her classes. great size for the amount of memory and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to store multiples files without issues and can work as a storage backup purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended HD for Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expansion HD for Xbox. Have older models for my Xbox and no issues. Great product. Highly recommend for any console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase definitely has the perfect amount of storage I needed for my computer. Very comparable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passport Ultra 2TB has been a great asset. I ordered it online and was able to pick it up from the local store within an hour. Best Buy makes it very convenient to shop online and pass the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, light weight, easy to use, lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was Just what I needed! Affordable and functional, I backed up my laptop and still have enough space for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute Winner!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this product extremely useful, so easy to use and not expensive. I highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for photo storage.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for storing photos, and Western Digital reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles all my files no problem, I'm very Satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable hard drive and softwaresoftware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te drive is fine but I wish I hadn't intalled the software that comes with it. It pops up and causes my computer to have to be rebooted. So just use it to back up but not autoback up. I may not be operating it right but it's a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Sturdy and a good size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks like it could take on the running of the bulls by itself....and win. Great decryption/encryption program, easy to customize and use. Good value for 2TB of data, hard to beat the price/storage. Would definitely buy again, but I know I won't need to because of the tank like qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and for the price it has a lot of storage. I have a Mac and was able to split the drive between Mac/PC very easily. It connects with a usb-c which is good for me and downloads ultra fast. Western Digital has been around for a while and a brand that. I trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to backup some files quickly and was able to grab this at the closest store location. Very satisfied with both the ease of use and size. Able to toss this in a bag and it takes up very little room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is nice and compact. Perfect for what I needed.

    I would recommend this to a friend
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