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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,150 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Backup Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a while and works smoothly. It can be encrypted too. Plus is not heavy. You barely notice that you are carrying it with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 2 TB Dark Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD hard drive to have Best Buy bakup the files on 3 of my older computers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    works very well, quick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a durable harddrive that can be carried with you. Tough and small, and writes very quickly. Note - you need a USB-c port or adapter for this to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice addition knowing you're backups are safe.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this external HD has performed flawlessly. Easy hook up and very aesthetically pleasing to the surroundings. Well built.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Plug and play and super easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Works great. Great price! Plug and play and super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful storage space. Plug and play makes it easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great, Great price, no data cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Great price, would buy again... I does not come with the data cable to connect to you MB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, plug and play. Great for backing up documents and pictures. Accidents do happen so get piece of mind and save the pictures that can not be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    "Revisiting the Past"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport has saved all the photos from my husband's laptop computer that has not been used in the nearly 9 years since his passing. Recovering these has meant so much to me and to our children as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Long term use will be deciding factor

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use drive for backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive as part of my backup strategy - scheduled backups to the cloud and on-demand backups to this drive. I use FreeFileSync (an excellent, free utility) for the on-demand backups to this drive. The drive was plug-n-play (as most drives are) and its transfer speed is fast enough for the volume of data I'm backing up. There isn't much else to say - it sits on my desk and works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid backup storage device. If you have more than 2TB of data to backup, I don't know what to recommend. If you're a normal person this will more than handle your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 2 years with it and working perfectly. decnt trasnfer speeds for large files. usb c interface makes for a easy trasnfer without needing to carry multiple cables. (although they are included if needed)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    solid and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid and reliable unit. Plenty of space. Using for low impact backups

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD Hdd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and was super easy to use, recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install/set up. Works like a champ in the background.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Portable Hard Drive for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport Ultra is the bomb 2TB of movies, songs, pictures I can take this anywhere hook it up to any computer or laptop This is a must have

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Fast hard drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, this drive is super fast, has a ton of space, and the size is so small that it doesn't take up a lot of space. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent! WD - My Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to unpack and use. Does what it is supposed to do. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Memory drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a photographer, this stores my photos vs clogging up my computer. This is a great size. I got it on sale too!

    I would recommend this to a friend