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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,150 reviews
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very convenient. I love the small size of the device and large capacity of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expansion at its best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but powerful extra storage before you need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performs as advertised. This was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Back-Up HD to use for Time Machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous back-up HD was filled to capacity and Apple's Time Machine would not delete older back-ups. Hence, the purchase of this WD-My Passport back-up HD. I've used it once, and it took about 2 1/2 hours for the first back-up. All worked well. Set-up is a no brainer, I look forward to using this WD-My Passport back-up HD for a few more years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of storage and easy to set up. You can easily pack up this drive and fit it anywhere when you’re on the move and works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent price delivery was fast and ontimr

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good tech comes in small packages

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is simple, easy to understand and use. Super convenient and if the regular price seems fair catching it on sale was even better. I have bought these for my family each for different things. All thumbs up with zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent, seamless storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to easily transfer historical files to this drive from my old PC and load what I wanted without hassle to the new one. It also works great as a seamless expansion to my PC storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is small and easy to use! It's a great back up on-the-go!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good drive that just works and durable with the right price point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice backup easy to use and very helpful to have a sturdy backup when u need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has worked perfectly. I am very happy that I purchased it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple & easy to plug in to laptop for backup. It is small & flat so it sits behind laptop & I just leave it attached.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Needed a new one so..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the 1TB brick I used to have. And a good price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional portable drive with USB-C adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only expectation that it would work with both older and newer Macs (regular USB and new USB-C connectors) was nicely met by the included but easily lost adapter. It works as a drive it was reasonably priced. Why BestBuy asks for reviews of rather unexciting basic products is beyond me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storing My Data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well and easy to install and use. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    works as i hoped it would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for the price. fits on the desk out of the way. easy to hook up and save info as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Hard Drive for pictures.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get a hard drive to organize all of our pictures and this did the job. Small, compact, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget pick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Working well so far. A great budget pick.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Lots of storage for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage for how cheap it costs. Cheap way to back up your computer without having to spend a lot of dough!!!

    I would recommend this to a friend