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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,150 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Serves the Purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Performs well and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running out of space on computer hard drive. I have to keep info on my clients for 5 years , so it was great when I came across this Passport Ultra 2TB External USB 3.0. I was able to quickly transfer files from my computer and free up space for other things. Thanks for making me feel so computer savvy! Woo Hoo!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a a secondary storage drive. Portable and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    plenty of storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of storage in a compact easy to use hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD-My Passport Ultra 2 TB External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using WD My Passport for a number of years. They are OK. Unexpectedly one 2 years old failed, fortunately it was a copy of a Back up. Nowadays you can't trust or expect reliability in any device, quality is flaky. Even expensive High End devices are not trustworthy. Make back ups of backups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works wonders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really educated on hard drives and space but I do know that this USB Portable Hard Drive is wonderful. It's large in available space of course, fast export/download time, compatible, and worth the price you pay. Its a relatively steep price but if your working with large file sizes then this is the hard drive for you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reliable hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Successfully used this product as an external hard drive to store photos to safe guard them and later transfer them to a Mac book that will soon be acquired. I have lost photos in the past when storing on older laptops which got either corrupted or battery died.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this passport to back up my Mackbook Pro and it works very well. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Slim and beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coincidentally, I bought this some time ago and opened it up today. It is a very good looking drive and SOOOOO slim. It's amazing you can fit 2 tB into that size of drive. It is copying my karaoke library right now. I'm sure it will run great. All my WD drives run great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and ready to travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily when plugged in. I bought it to replace Time Machine for Mac. Works as I expected it to and gives me peace of mind that there is a reliable backup if something fails,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great external drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Very easy to use. Easy to use as a backup drive and an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesomeness for my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my samsung z fold 3 and its the best thing I've bought for the phone. I have a lots of my drones videos and i transfer them here, thats all i need. Who needs a laptop?....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    works as agreed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy plug and play technology and small enough to hide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a good value for the money and has plenty of storage to back up my documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small enough to carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a network backup drive, and it works seamlessly. Very easy to install, uses only power from a USB 3.0. Amazing, compared to my prior drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    saved my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my computer re programed and lost items .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using WD for years, never a problem with them and no problem with this either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome place for electronics, I highly recommend this place for your business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Easy to install. Easy to use. Backs up my computer fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it with 2 different computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! I use it with two computer and it works well with both. I can take it where ever I got and share photo's with friends without taking my computer with me.

    I would recommend this to a friend