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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,150 reviews
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Decent drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent drive. Good size and price. Decent drive. Good size and price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Compact and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mini hard drive is easy to use and small enough to carry anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PHOTO ALBUM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD products are always incomparable with their quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD-My Passport Ultra 2TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Reliable functions and comes with a USB-C adapter attachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a simple and easy purchase. If you need storage space hey one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hardrive review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, priced right, compact. Glad i stopped in. Staff were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Backup hard drive for Time Machine Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this portable hard drive on my 2022 MacBook Air M2 chip as a Time Machine Backup. Transfer speeds are fast and it works flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speeds it is very good size nice compact fast i use for photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving Sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item did exactly what I needed to do. It set itself up and I was able to transfer over 100 GB of music from one machine to another within an hour,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Peter Mangan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good assistance by the store clerk. Good price and quality for what I was buying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Stores a lot of media easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Great storage capacity for media and documents

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good little drive if you dont want to spend a lot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to replace my old drive and to my surprise this one is about half as thick as my old one. These things are getting tiny. works well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    really convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this hard drive because it doesn't require a separate power source. I used it to back up my hard drive and still have plenty of room to spare. Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for added storage for the xboxonex, which is what we used it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about. Easy plug and play set up. Transfer rate for photos was excellent. I was able to transfer roughly 100GB of photos in 3 or 4 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup help

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I needed this when I had a problem with my computer. We used it for a backup so the problem could be worked around and the rest could be reinstalled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Ultra 2TB External Portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works as expected with no problems so far. I would purchase again and recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved so much storage, highly recommend especially for Mac users

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2TB drive is running great. Allowed me to copy all my data from my work computer to have access while at home. Saving to and from this drive is smooth and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great product for what I needed. Basically to quickly store a bunch of files and also to quickly move data between two machines. It plugs and plays with ease between my PCs and laptops.

    I would recommend this to a friend