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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,150 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Affordable and reliable expansion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to expand storage where speed is not as important as to open up a case and install directly. Very nice to expand game libraries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast drive. And appears durable. this is my first time using Western Digital. I have only had the drive for about a month but it is holding up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Works well and is easy to setup and use! I recommend it to everyone who is looking for a good product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase and does everything that I needed it to do. I highly recommend this portable hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my external hard drive and this was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for large file transfers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this to transfer large multitrack audio projects from a laptop to a workstation. I had been using a 32 gig thumb drive and this is so much faster. USB C is time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Set Up and Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by the staff at Geek squad. Have been pleased with the performance. Geek squad assisted me in getting the best product for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I needed it to. Slim and easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Easy to use External Drive for the price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of room for average persons backup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plenty of room for our needs. Using it to backup computer instead of paying money for space on a cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent backup device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, high memory, efficient data backup device at a good priceppint.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best addon for speedy access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly impressed at the speed of this portable drive. Quickly connects to my Surface Go. Not bulky but got a zippered canvas case to carry the SSD and cord. Love the USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PHOTO STORAGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for all my photo storage. ITs a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have extra storage. Saves pictures, music.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Worked perfectly, very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about using this because I had no internet on the computer, but then it worked great, the internet was only to use this company’s softwate, which is unnecessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to set up and use. Loads of capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to upload all of my important documents and thousands of photos without making a dent. Very useful

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great size for storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to back up my laptop that doesn't have much storage. Worked great and now have more room to work on my computer and store finished products on the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I've had no issues with it storing all of my data and connecting to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ssd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little extra space for some files and was on sale at a good price at the time.

    I would recommend this to a friend