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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,150 reviews
  • Rated 5 out of 5 stars

    Great External Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand is great and the product is durable at a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and can use security password to lock device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Western Digital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product fromWD has been and still is the best in my opinion. Very user friendly..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very easy to link and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up and linking with our Surface Pro was easy and quick. The size is easy to pack as we travel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive was very easy to install and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hard drives are good value and work well for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great portable hard drive. I use it for my PS5. It's completely silent and really durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not too text savvy But this is very easy to use And seems like nice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has so much space for pictures and videos, great to have everything on one device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great safety net

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great safety net. Using it for macOS computer upgrades and as a backup too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and compact.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very user friendly. Great quality and held thousands of pictures to free up space on computer.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    worked as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deleted the provided software and downloaded my picture files just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to hold my large work files and games. Very fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and a lot of storage in a hard case. Use it for travel with work files that are encrypted with the supplied SW.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install works with ease. No issues or concerns with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far no complaints. Good value for an external storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport is my MEMORY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Passport allows me to store all my items without blogging up buy computer with unnececery storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Well made and sturdy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids to take to college so they don't clog up their laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have extra 2TB to carry my data! I won’t run out the space of my laptop! Nice device to have!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On the go back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to back up my SD cards when traveling and this fits the bill. Portable, lightweight and fast.

    I would recommend this to a friend