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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,150 reviews
  • Rated 5 out of 5 stars

    GREAT SSD Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little SSD hard drive I have purchased! Use it for backups and to keep my system working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast uploads!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to remove photos and files from my 10 year old Mac Desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    stores more than I would ever have a need for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Looks good. stores flat. Reminds you when it is time for another back-up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Does what it’s supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy to work with; has plenty of memory; is compact; isn’t a problem to take with me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy install and very quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install and very quiet. Bestbuy send very quick. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good product for the sale price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the household with some redundant storage space which has allowed for a more robust computing network and capability.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Enough room for a lot of space. Specially for game usage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stored converted VHS family videos and plugged into back of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight Hard Drive, amazing response, easy to carry all day everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    data storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough to put my games on this device! I'm looking forward to using it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Right up my street

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. Perfect for backing up important files and documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the install the product worked as it should have was able to backup my MacBook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it's supposed to...exceeds expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I want in a drive is reliability and discreet operation. This one is quiet and attractive...blends right in. Good value too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a bunch of these for use backing up data at work. Reliable and not too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to quickly use it on MacBook Pro to back up data very quickly. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my school laptop. Perfect for backup and plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. I used tobsave poctures from phone. Works fast

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect backup for everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up photos and videos. Never worry about important documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second external drive. Works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and great storage option for my laptop

    I would recommend this to a friend