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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,150 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Plug and play. Easy to use. Backup for my primary computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and light. Easy to carry with you! Plenty of storage for school documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little drive...literally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same line of HDs from Western Digital for a few years. I use them for weekly back ups. I’d dropped one of the original drives which crashed the head on the drive rendering it useless (another reason for multiple backups). In doing so, I had already decided to buy the exact same drive only to find out that they are now even smaller, and lighter! Same reliability and ease of use. Just smaller, lighter, and easier to store away more of them. Another win for Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Light Weight & Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel considerably so each OZ counts. This hard drive is light weight and performs wonderfully. It is also very compact for a 3 T drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable harddrive worth the $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for backing up our company books. WD is always my go to for storage that won’t degrade

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive works great! Has plenty of storage for me based on my needs for work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My passport

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my new MAC book pro. Easy to navigate and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and easy to use, would highly recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can save all my information and have it at hand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect for what is needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, compact and sizable for what I need. Easy to save items, fits great in pocket when I need to take the laptop with me. Stays connected for when I need to save. Works wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 4 out of 5 stars

    hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, easy to use, inexpensive, compact hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to pack for travel !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great external drive , It took me a few YouTube videos to locate how to format it for my new MacBook Air but I made it happen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great external storage device !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, plug and play, lots of storage for any kind of files, small enough to go anywhere !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just needs to install the software for Mac after that it is pretty easy to use— works fast and has a quick response. It is also pretty lightweight so easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Data storage – when and where needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was traveling and needed to transfer information from another person’s computer- this was fast, easy and had plenty of storage. In fact, the person from whom I copied the info bought one after she saw how I used mine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great EHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great- easy to set up on my Mac! I've had a few of these now and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Good product and value !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed , easy to use come with and app for PC and MAC , great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great backup device for valuable info/pictures

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our laptop as we use it to backup all of our pictures from multiple computer & cell phones. Quick and easy to use - a must-have if you want to save valuable information. Very compact and easy to transport and/or connect to other computers. Will probably purchase another one so I have a backup device for my desktop computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to BestBuy many times to fix my annoying techs that doesn’t like to work lol I’m so happy to bought this hard drive & at least transferred half of my millions pics. Glad the employees directed me what to do with my laptop too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nifty little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about a zillion pictures and they all fit, and I have a lot more room to add other files I don't need to keep on my computer.

    I would recommend this to a friend