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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,150 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    1TB External

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great...............fast..............big.........

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    My Passport to saving my files

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when a computer could fail so back your stuff up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like an external hard drive should. Good value for the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster, and Better Construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new passports are much better in their construction that the old one that I had bought earlier this year. They are made with an aluminum case, rather than cheap plastic like my older one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, fast high capacity drive at a great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    STORAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item that doesn’t work well with my custom pc. The item is very durable and has space for whatever you need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for the price. No issues found so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this external hard drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome! Was so simple to set up for a novice like me...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really say because it didn’t work for my intended purpose. I figure it’s was me and or my equipment at fault.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Kenya, We are sorry for the inconvenience you experienced. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible. WDConnections

  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Digital Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my wife’s photography business. Plenty of space to keep her many photo sessions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Superb product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb but easy to use fits all of my needs Would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked amazing with helping me back up files!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for laptop gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I can play Baldur's Gate 3 on my laptop. As it didnt have enough storage. I have 1.7 T left on it after downloading the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased for a Backup Drive for chunk of data that needed off from HD. It's been reliable so far. Speed could be better, but understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty protected external hardrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions well as adverised! Physically well protected for all your hard backup memory needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great external hard drive!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save my songs and videos and it works perfectly. Slim and chic.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and fast hard drive. i highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I wanted in external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed external drive, this one fit the bill. Capacity I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my Xbox one. Works so far no issues and easy added storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, fast, affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several external drives, but this one is my favorite. Although it's a 2.5" drive, it is plenty fast, frequently surpassing 100 mb/sec transfer speed for large files. The included encryption is a nice bonus for protecting sensitive files. Highly recommend.

    I would recommend this to a friend