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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,150 reviews
  • Rated 5 out of 5 stars

    Passport External Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for storage! Super fast loading, uploading, & file review - no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for my purposes. Has enough speed to copy things around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A fine hard drive for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works exactly as I hoped it would, as I partitioned it and have half of it for Time Machine and the other half for hard backups and storage. My only complaint with it is that you have to download a special add-on for it to work with Time Machine. It's not a big deal in the long run, but it's a little strange that a hard drive with a USB-C plug requires additional content to work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backed up all my crap so when my computer died I didn’t lose everything again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy ‘em a handful at a time!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I’m a photographer and videographer and these help to not fill my computer’s hard drive. I buy them a handful at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use plug and play setup needed one quickly and chose this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in excellent conditions, this was really helpful to me and my computer since I needed space ASAP. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact package. Need more characters for a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid so far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I downgraded from a desktop to a notebook with an expandable hard drive. I hope it works for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for lots of memory. But this review thing is irritating. Wont let you just leave a couple of words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product saved my files, it was a good purchase. I am glad I have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well does the job reliable easy to ship I like it will buy more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't purchase for Time Machine Backups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to do Time Machine backups on my MacBook Air running MacOS Ventura. When set up for backups, Time Machine formatted it APFS. The drive works, but will not spin down and shut off when ejected. Even after disappearing from Finder, there is disk activity on the drive and the LED is blinking. Neither WD nor Apple has a clue but if I reformat it as MacOS Extended I can copy files to and from it and it ejects every time without a problem. You cannot use MacOS Extended for Time Machine. It must be an APFS volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Decent Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is sleek and available for decent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little hard drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little external hard drive! Works perfect with my Microsoft Surface.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So Sad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good backup, BUT it can’t be used with an iPhone…so sad!

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We are sorry for the inconvenience caused to you. Please be informed that WD My Passport Ultra portable hard drive is a plug and play device which designed for Windows and Mac operating system. We have not tested the drive on mobile devices or an iPhone. Therefore, we recommend you to move the data from phone to computer or vice versa using your computer.To know more about the drive refer the User Manual in the below link- https://www.westerndigital.com/en-in/products/portable-drives/wd-my-passport-ultra-usb-c-hdd?sku=WDBC3C0010BSL-CESN WDConnections

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for moving data as portability is convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for Xbox & PS4 Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the price per gig. Easy hook up to both Xbox and PS4

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    thing and easy to carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and thing! easy to store in bag!!! I'd recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing a great job. It also has the same cord as my toshiba

    I would recommend this to a friend