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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,150 reviews
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son Loved this as his Birthday Gift! He's able to download movies and watch from almost any Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, can use USB A or C. Windows 10 recognized it fast & I can dump phone because of the USB C. Over all very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and excellent quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and excellent quality. The product works as expected and hope it'll last for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearings good, battery life not so much. For the price is a bit too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect external hard drive. Comes pre installed with drivers and tools to help you use it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works as stated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size for travelling, Durable case protects device when travelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for film class needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not too bulky! Needed for college film class and it’s perfect for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and sets up instantly on pc or Mac. Store all my games on here to save more hard drive space on my laptop itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves purpose. Good………………..,.,…,,,,,,…………,……………..

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up. If you updated your Mac don’t bother. It comes with dated software — one of which requires purchase to update.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware is great. Does not come with backup software anymore. Bummer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good dependable unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased WD equipment and there is no reason not to remain loyal to the brand. It has worked well and the included cable was a great bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and very easy to use. I have used other WD products, and they always live up to my expectation.s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great little drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful little drive. Runs great on MacBook Air M1. fast PNP drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. I really like it. The staff were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for backups at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great disk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good disk for backups. I love the fact that it uses USB type c and also comes with the adaptor for USB type A

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Second Portable Drive for Archiving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this blue drive to distinguish between the standard silver one. I was able to reformat it to ExFat in seconds so I could use it between PC and Mac machines. I use two portable drives to archive a large library of mp4 video files. After ordering, I had to wait longer for this blue one to ship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a way to save your photos and it can work with a lot of devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PC BACKUP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for backing up you entire PC. Very fast transfer rate.

    I would recommend this to a friend