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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,150 reviews
  • Rated 5 out of 5 stars

    It does exactly what you want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what you want in a sleek form factor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter and at a great price..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A quality backup drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is solid when it comes to write/read cycles for large amounts of data, however the casing doesn’t feel as sturdy as the previous models. Overall a good hard drive to keep at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this portable hard drive to be able to handle support all of our photographing purchases. Along with backup of our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good storage item which can store data securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is good. I do not see any issue until now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, this one works! Connected easily to PC and completed backups in a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    usbc/3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple easy to use and a great product. love the usb c/usb3.0 combo! would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive External

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will do what I need it to do. It is also very compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One hundred percent happy and will buy this brand again. Better than some of the other brands I have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure for my macbook pro. Easy to sync with Time Machine. Great price for the memory size. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and Fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for backing up all the old laptops I have been storing for years. Now I can recycle them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External “time machine “ Back up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was to replace a “passport” for my iMac that no longer worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Best buy geek squad helped with transfer of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good products, and excellent for mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive for its slim compact design. Takes up less room in my carry on luggage while traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 2 TB drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive works great. No issues as of yet. Very compact.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Little better than the Easydrive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little better than the Easystore. The software is online not on drive as where it should always be.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Acronis backup software not acceptable yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Acronis backup software does not work compared to the prior WD software, after 3 weeks I have not been able to view backed up files, still getting help from WD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use for my MacBook Pro. Very effective on data transfer :)

    I would recommend this to a friend