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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 516 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 516 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Compact. Above average speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like. Fairly cheap. Brand name. Chic design. Decent speed

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Inexpensive way to store large files on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found these drives to be durable and like the larger WD 10TB drives, a great amount of storage for relatively little $$. I work with a lot of 4K video and to move it around, or take it with me, or store files when I'm on a shoot, this drive has done everything I've needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Travel Ready

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable hard drive while travel because I realized my other was getting close to being complete. Easy, lightweight and easily transfers with the additional C-charge connection so I can connect it to my phone in any instance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upgrade to Usb-C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total upgrade to usb-c. Much easier to plug in device. Much smaller than previous models. My pc has this connection . Can plug in either way. Im using an type c extension makes is all the better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this external hard drive for a couple years now and haven't had any issues. It works great, no data loss, easy to use, runs fast, and uses USB C.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast, love the USB C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this mostly to transfer large files, that was for the price it does a great job of doing. USBC is great because it does not use up one of my laptop very limited USB 3.1. metallic blue finish is cute as all heck

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easily connects to MacBook and adapter included

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast, works alright. I do appreciate it being USB-C and easily connecting to my MacBook, as well has having an adapter for a PC desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Western Digital My Passport Ultra 4TB External USB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Little 4terabyte Ultra Hard Drive for storage Of video or any kind Of files to just plain Data. In usb-c or it comes with an adapter for regular usb 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Stores stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it's supposed to. If you have a usb c port on your computer it's pretty fast. I bought it to store my pictures and lecture videos so they don't clutter my computer. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    STORAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and easy to set up no problems with it Wanted additional storage for my wife's photos instead of paying for them in the cloud and she likes it so must be good!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Nice backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, compact, fast-enough-for-backups drive. There is no installation. Simply plug it in and point your backup software to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent product; excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect little drive to keep my laptop backed up. Plenty of room, very portable and easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great to download all your fav pictures and more

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 5 TB enlesss a Availbel space very portable to carry on ur lap top or bag with must keep in case for protection and highly recommended product

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great Internal Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast and super quiet hard drive with lots of space. The Geek Squad installed it for me and they did a great job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It has my Back...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have a backup of my old computer system and was happy to find this at my local Best Buy Store. The price was excellent and setting it up for operation was a snap. I highly recommend it ….

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is sleek and haven't had an issue with it. Got the extra storage space and am not regretting it. Extremely portable as well. Not as big as I thought it was going to be.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a video editor, and need a reliable hard drive to store my products on. This 4 TB is a beauty, responds very quickly, and I feel totally secure about the work I store on it. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    The new 4tb my passport ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has 4tb of storage space nice metal plated shiny shell. I like WD they ate known for their extended memory. Very relatable. Compared to the older version I like how this looks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fat USB-C drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Fastest pocket drive I ever had. USB-C to USB-C cable. Comes with a dongle for computers with USB 3.1 legacy ports. Cons: Installed WD cloud software I did not care about. Occasional noise makes me wonder about a possible mechanical issue; so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for the price. Very fast file transfers and video play back. Filled the hard drive fast and ran out of space... so I bought another. Same model, just a different color.

    I would recommend this to a friend