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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 284 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers praise the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive for its ample storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price, finding it ideal for various applications. The fast USB 3.0 transfer speeds are also frequently highlighted as a positive aspect. While some users noted the drive can get warm during extended use, this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 284 reviews
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable hard drive. Lots of space. Easy to use and re-use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, great price, easy to use. Worth the $

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Dependable drive for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that I have purchased probably every external brand out there over the years and I keep coming back to WD (Western Digital) because of reliability and durability. The only drive you can really compare to this one would be Seagate's portable version but the housing on it (the plastic shell) is flimsy and you can literally make an indention when you press on the case. Some people don't like the new case design of WD's latest Passport drives but I do and this new ultra Passport is great! The black finish against the metallic gray just looks great! The My Passport Ultra also comes with a three year warranty, as where the industry standard is either two or one year. Great drive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive has worked very well.. Started to back up my files and have not had any issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, son uses for saving school work at Tech. Works well with all computers so far.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Backup security for all your data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! I bought this high-capacity storage device through Best Buy. The Geek Squad used it to store my data they recovered from my failed computer. Now I use it weekly to back-up my information and archive music, movies, data and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great, Slim Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for backups. This is very portable and has a great backup software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this hard drive for an xbox works well does what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love WD hard drives. It works great and no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Prefect Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little drive is exceptional to travel with. The 4TB of storage makes anything storage wise possible & no need to carry around a big bulky drive & cords or need to find electricity as your laptop already powers it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hard Drive works great. Great design, easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra drive to backup my desktop and laptop, and this proved to be the best product for the price. I especially liked that you could purchase a case to keep the drive in. While I already backup data to the cloud and to a separate backup drive for my laptop, I like having a copy that I can plug and play to see the data without having to "restore" the data in order to find the file or photo that I am looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, small easy to use hard drive. Love the 3 TB storage.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Good Time Machine Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this hard drive plugged in on my Macbook Pro acting as a shared network Time Machine. It has a lot of space and seems to work fairly well. Western Digital drives are generally pretty solid hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good size for caring with my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard Drive for backup and storage of my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a hard drive to store a lot of data so I could finish a project. The store associates assisted me and within ten minutes Iwas at the checkout. The drive was easily reformatted for a Mac and was able to begin the transfer almost immediately. The build and responsiveness are excellent. I'm very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Big time storage in a little package!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing to me that I can fit 4TB of data on this little wallet-sized drive, and it's powered by USB. Incredible. Especially when you lived through the days of a 200MB hard drive being awesome, like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Product.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been buying these WD Passport Ultra 4TB External USB 3.0 Portable Hard Drives for a long time without any negative issues. Like all electronics Eternal Hard Drives, you need to be gentle with them and not rough, and they will last you a long time. This 4TB External Hard Drive is large enough and will take you sometime to fill up. We always buy these WD External Hard Drives when they are on sale at BestBuy, as you can purchase these drives very inexpensive. WD does make solid Hard Drives weather it's external or internal, best Hard Drives for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive and the geek squad transferred my pictures to it from my desktop. It's easy to use and has lots of storage. I am very satisfied with this purchase.

    I would recommend this to a friend
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