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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 633 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 633 reviews
  • Rated 5 out of 5 stars

    Needed it and it works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up an external hard drive from Best Buy, and it’s been a fantastic addition to my workflow. Setup was instant — just plug it in and you’re good to go. I’ve been using it for everything from video projects to photo storage, and the transfer speeds are super fast, even with large files. It’s compact enough to travel with but still feels durable and well-built. I especially appreciate the peace of mind knowing my files are backed up and secure. Whether you’re a content creator, student, or just someone who needs extra space, this drive is a solid investment. Highly recommend for anyone who values speed, reliability, and simplicity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Passport external hard drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passport external hard drives always work great with easy access and quick uploads. They are the only brand I have purchased and used for years. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use, fast, plenty of storage capacity. Very good price, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more room for photos and videos. Western Digital is one of the biggest names in HDs and this doesn't disappoint. Very compact design and a pretty good price. Though it is a little bit more, this version (the Ultra) comes with a USB-C cable (and a USB adapter). The transfer rate is extremely fast with USB-C so definitely worth the few extra bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast compared to the Seagate I replaced this with. 4T of space and backing up files in a snap priceless. I didn't do an analysis of how fast it was copying files all I know is it took less than 30 seconds to copy an entire folder of stuff I needed to backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very elegant and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can store at lot information, ease to use and convenient to store information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    WD 4 Terabyte My passport ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage upload speed and large file storage capabilities. Great storage device Very compact size and very Easy to use … Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Ok drive for back-up!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a lot of space with all the video and pictures I create. I saw this 4TB and had to try it. So far it has been a very good hard drive to me, compact, and fits easy in my backpack side pocket. Load and upload speeds are fantastic too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive for my wife to match her keyboard. I was very pleased with the value that I received for this product. In addition, the password protection and data encryption were also deciding factors for my purchase. My wife hasn't used it yet, but she has plenty of space once she does. I would be more than happy to purchase another one if she needs it down the road. I was so pleased with my purchase that I purchased a different hard drive for myself later in the day. I'll be doing that review shortly. As always, the curbside pickup experience was excellent. On a side note, I do not remember hard drives being this small. This is typical in today's society. Everything is getting more compact. I do like the small size of the hard drive as it takes up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and backed up we are

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, fast, easy to set up and backup PC's. No issue with connecting. This model is also metal and looks good and very portable. Many brands and options out there but this one worked great for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great external drive, with usb A and C option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easily portable usb external drive with tons of space. I am using this to expand my surface storage and leave it docked and have had no issues at all. It's fast and quiet, plus I am a fan of WD

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb-c

    Rated 5 out of 5 stars

    Great 4TB External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, fast and large capacity. I love it. Comes with connection USB-C cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems reliable, met my expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage per dollar. I like that it's USB 3.0. Good for laptop backups. On a lark, I tried running an audio editor on a file residing on this device, and it didn't go well. No surprise there. I also tried using it to store and stream back off-the-air TV with an HD HomeRun and it works fine, to my delight.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Easy Plug and Play storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about a month ago, and find that it is a fast, reliable and easy to use device. I like that it has interchangeable plugs for usb and usb-c. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is great! I got it on sale for a decent price and it has lasted me forever, it’s very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, looks nice too, small and compact. Priced better than SSD. You only need HD for data and movies, you would benefit more from SSD if storing programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD my passport 4TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WD passport external HD is just what I need to backup my photos and document files, and it has a downloadable application that can be set to update on a scheduled cycle. After all of the work and time invested in creating and documenting, My passport gives me added protection, lots of storage, and peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plenty of room for backups. Small and light-weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Makes a Great Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big and fast. Easy to program and navigate. Runs quiet and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice for backup up files

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact backup device. Easy to use, simple operation, and relative fast transfer speed

    I would recommend this to a friend
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