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Customer Ratings & Reviews

$154.99

Customer reviews

Rating 4.7 out of 5 stars with 1164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the My Passport Ultra 4TB for its substantial storage capacity and user-friendly design. Many appreciate its reliability and compact size, making it ideal for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some users have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,164 reviews
  • Pros mentioned:
    Size, Usb-c

    Rated 5 out of 5 stars

    Great 4TB External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, fast and large capacity. I love it. Comes with connection USB-C cord.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Easy Plug and Play storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about a month ago, and find that it is a fast, reliable and easy to use device. I like that it has interchangeable plugs for usb and usb-c. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is great! I got it on sale for a decent price and it has lasted me forever, it’s very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, looks nice too, small and compact. Priced better than SSD. You only need HD for data and movies, you would benefit more from SSD if storing programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems reliable, met my expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage per dollar. I like that it's USB 3.0. Good for laptop backups. On a lark, I tried running an audio editor on a file residing on this device, and it didn't go well. No surprise there. I also tried using it to store and stream back off-the-air TV with an HD HomeRun and it works fine, to my delight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plenty of room for backups. Small and light-weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice for backup up files

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact backup device. Easy to use, simple operation, and relative fast transfer speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Makes a Great Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big and fast. Easy to program and navigate. Runs quiet and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    MY EXTERNAL DRIVE . . . .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS FAST AND COMPACT, VERY SATISFIED WITH THIS PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and faster than I expected. Plenty of space for the stuff I do like photography, drawing and 3d modeling. Had to format it a certain way to get it to work with my macbook

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Can't believe how small!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full discloser, it's been several years since I researched external hard drives. When I found this product I had to ask an employee if it truly is this much storage in such a small transportable case. Once at home I was able to easily set it up with a couple partitions with time machine also set up so our MacBook Air. We now had 16x more storage space (4T) for photos, videos, backups, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid as a solid state drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this device to replace a 2gb solid state. Hardly notice the difference in speed. I currently have a 2gb Portable hard drive that I've had for over 5 years and still running without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External BackUP Drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This passport with 4 TB is very fast and an excellent device for back up, and storing away. I highly recommend having at least one external USB drive. Great space for the buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best hard drive I have ever owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality device! Very easy to use and has a great capacity for what I need. I highly recommend this device to those that needs such a device.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good price for 4tb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 TB of storage at this price is a great price for any disk. This storage disk is a little nicer than average imo. Compact, quiet, fast with type C connection. I'd buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the price and quick!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    300 GB worth of files to transfer and moved them over in about 30-40 minutes. Being photos and large video files. This device is great! Worth the investment and compact! Simple plug and play. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity , easy to use. It has enough storage for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HDD for storing a variety of data. I would have preferred an SSD but ended up buying this due to its excellent price. You can't beat the price vs benefit with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected out of the box. Speeds were faster than my other (older) USB drives connected to the same USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Big storage, little size, one cable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak to its longevity, since I only use these to archive data and then it gets locked away. But the size, capacity, and price are great. And not needing an external power supply is one of the main benefits in my opinion.

    I would recommend this to a friend
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