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Customer Ratings & Reviews

$139.99
Save $15
Comp. Value: $154.99

Customer reviews

Rating 4.7 out of 5 stars with 1165 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the My Passport Ultra 4TB for its substantial storage capacity and user-friendly design. Many appreciate its reliability and compact size, making it ideal for travel. While the inclusion of USB-C compatibility is a plus for modern devices, some users have expressed a desire for a longer cable and clearer instructions for the transfer software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,165 reviews
  • Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a hard drive! Not fancy, but straight forward and efficient. Very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Origial Program Difficult, works well when loaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading the program at the beginning does not want to work well. After the program is loaded and running, everything works very well and backs up appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up to your home computer fir auto back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My passport

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a Charm. I just may get a second one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great USB C is very fast when transferring files buy it buy it buy it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    hopeful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a gift. hope it will deliver. The last one did not last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smaller and fast conection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the perfect size and the capacity because you can put all the information you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality of the product, price and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for intended use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was bought for an intended purpose and exactly what I needed it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable for the storage space.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, with lots of storage. Would recommend this storage device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best hard drive, compatible with Mac and windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best storage systems ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    western digital does not disappoint and the durability is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far except that the USB connection is a little flimsy even when the cable plug is pushed all the way into the drive's USB C port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dependable drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use as Time Machine backup. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone who has important

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would purchase another one if I had more computers. A must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for travel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable hard drive while traveling and this one is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, new sealed HD. Just as expected. We'll see if it has any problems, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked super well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this so much worked exactly like it was supposed to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job. Nothing special just a big thumb drive. Really is over priced for what ir is but still one of the cheapest around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and I would recommend it.

    I would recommend this to a friend