Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

3-Day Deal
Your price for this item is $124.99
The comparable value price is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 634 reviews
  • Rated 5 out of 5 stars

    Good Way to Protect & Store Important Docs/Photos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the large 4TB size external drive for storing and protecting my important records and family pictures. The WD drive also includes some free excellent software for things like setting up password protection for the drive, etc. Very well made drive and comes with all the necessary information and the cable for getting up and running quickly. It works perfectly in my Windows 10 ASUS computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, easy to use external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is sleek and easy to use. Connectivity and configuration was seamless with my Windows 10 laptop. Good backup storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this and says its great. Easy to use and seems like it's going to last him quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable and large storage. Perfect!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, keep it in my camera bag constantly. Bulk storage and portability. Great combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 TB external SSD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Lots of memory space. It was a little more costly than I planned to spend but meets my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great storage device, but ...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device works a treat on my MacBook Pro. However, I loaded the WD software that came with the device and immediately had problems with this and other disk drives, especially with Time Machine and an older RAID system that's been solid for years. Buy the device, but load the software at your own risk. I'll concede that there may have been cockpit problems on my part, but uninstalling the WD software as recommended in an article found on the web brought my system and drives back to normal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage capacity. Transfer speed leaves a lot to be desired. Price was a value for the storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Ultra fast drive for latest usb-c devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest iteration of WD Ultra 4T class external hard drive with usb-c for the latest devices and ultra fast transfer times & connectivity. Great silver finish which goes well with my silver/aluminum laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ex harddrivr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product that i was able to use without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to store and retrieve files, convenient. a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gr8 Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use as a storage for digital movies--works great!! Now I can take all my stuff on the road in a small package!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to act as a back up to my back up drive. I didn't want to rely on a cloud back up in case I lost internet connection. This drive has performed perfectly. I definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little backup, works great for keeping my bigger files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability with storage is more important

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliability with storage is more important I have had WD drives from many years ago and all of them still work. I buy one of these every 5 years and this one has improved from previous version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external hard drive for extra storage.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to using the external hard drive for additional storage. It should help to keep my computer freed up from storing too many documents, pictures, and files. Had a WD - external drive previously and it works great so was confident in purchasing a second device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very happy with how it works! I’m able to put all my memories in one spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. The amount of space is ideal and the speeds are perfect. Fits all of my files!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Passport

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a different one previously (Seagate) & it was a pain to format. Finally got it working & then it stopped. Bought this Passport, plugged it in my computer & that was it. Works perfectly. I recommend it & if i ever need another, it would be another Passport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - Portable hard drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly with apple iOS, plenty of storage, sleek looking and not over priced.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and storage capacity of this drive. Very sturdy and handsome. Will be picking up another soon

    I would recommend this to a friend